ABOUT THE TEAM
The Data Engineering team at Mural builds scalable, high-performance systems that transform complex data into actionable insights. We power internal analytics and user-facing features, supporting critical products like Customer Insights, Personalization, Reporting APIs, and Audit Logs. Our work integrates diverse data sources, optimizes core data models, and ensures seamless access across the organization. Success is measured not only by system reliability and scalability but also by the business impact we deliver—enabling users to make informed decisions and driving overall customer success.
YOUR MISSION
As a Senior Data Engineer specializing in Machine Learning and AI on the Data Engineering team, you will drive product innovation by leveraging advanced AI/ML techniques. You’ll design, develop, and optimize intelligent solutions that power everything from personalized experiences to advanced data-driven insights. Your expertise will be crucial in creating scalable, flexible AI systems that integrate seamlessly into our applications, unlocking the full potential of data to enhance the product experience and drive innovation.
WHAT YOU'LL DO
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Design, implement, and deploy AI/ML solutions that power personalized recommendations, reporting insights, and other innovative product features, ensuring scalability, performance, and continuous evolution.
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Develop advanced analytics tools to analyze and visualize customer behavior and key metrics, enabling data-driven decision-making and enhancing reporting accuracy.
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Collaborate with cross-functional teams to define product requirements and deliver end-to-end AI solutions, ensuring smooth integration of AI into products and services.
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Prototype, implement, and maintain team projects and features
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Build flexible and maintainable solutions while being accountable for quality, performance, and reliability
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Elevate the team’s skills and knowledge by participating in technical designs and talks and reviewing and helping improve your and your colleague’s code
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Contribute to constantly improving the team’s processes and best practices
WHAT YOU'LL BRING
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4+ years of experience building and deploying large-scale AI/ML solutions as part of an agile engineering team, with a focus on personalization, predictive modeling, and automated decision-making.
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Strong experience in data engineering, including building and maintaining data pipelines, integrating data for model training, and deploying models on cloud platforms (AWS, Azure, Databricks).
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Proficiency with ML frameworks (TensorFlow, PyTorch, Hugging Face) and familiarity with OpenAI and open-source LLMs (e.g., GPT, BERT).
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Expertise in machine learning techniques such as unsupervised learning, reinforcement learning, and deep learning, along with a strong ability to optimize AI models for scalability and efficiency in production environments.
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Proficiency in Python, JavaScript (Node.js), SQL, and machine learning libraries like NumPy, Pandas, and R.
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Experience with big data technologies (Hadoop, Spark, NoSQL) for large-scale data processing.
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A passion for utilizing AI-driven solutions to solve complex problems and enhance user experiences.
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Experience learning new technologies, platforms, stacks, and coming up to speed quickly on large codebases
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Proven experience planning technical projects and delivering new systems and features iteratively, with a focus on delivering value to customers quickly
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Emotional intelligence with collaboration and listening skills that encourage innovative solutions and diverse perspectives
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Experience working in a rapid-growth or startup environment
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Strong experience in data engineering, including building and maintaining data pipelines, integrating data for model training, and deploying models on cloud-based platforms.
Equal Opportunity
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
Mural is a collaborative intelligence company. We connect teams to unlock their potential, increasing the innovation capacity of the enterprise. Mural creates a culture of effective collaboration — where everyone is connected, contributing, and empowered to deliver business-driving outcomes.
The Mural Collaborative Intelligence System™ centers around a digital whiteboard collaboration space, where teams work together in real-time or asynchronously. Consulting, innovation, product, information technology, and executive leadership teams collaborate visually with Mural, using guided visual methods and Facilitation Superpowers™ features to connect and innovate.
Joining forces with the LUMA Institute, Mural is also transforming how teams work together with a mission to introduce millions to collaboration design. Collaboration design is a new discipline that brings relational intelligence and psychological safety to group interactions — taking aim at isolation and disconnection and helping teams solve problems together with playful, provocative methods of visual thinking. Coming in late 2022, Mural aims to launch the Collaboration Design Institute™ (CDI). The CDI™ will offer training, curriculum development, certification, research, and consultation for professional collaboration designers.
Mural is trusted by 95% of the Fortune 100, including innovative teams at IBM, Intuit, Microsoft, GitLab, Steelcase, Thoughtworks, and Atlassian.
Why Work With Us
Every day, we work together in a product that’s designed to cultivate creativity, empathy, and open-mindedness. We are committed to building a team where people of all races, genders, and orientations feel seen, heard, and valued. We strive to be the most equitable employer out there. Come join us and see what it’s like to grow with a diverse team!
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