At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
Caramel is thrilled to be joining the eBay group of companies. We are a car checkout platform that makes private party and independent dealer sales simple and safe, now under the eBay portfolio. We hire talented, driven people and enable them to flourish. We are hiring for exceptional DMV Operations Specialists to join our Title & Registration team, facilitating independent car sale transactions to provide buyers and sellers with a smooth, white-glove experience.
What you will accomplish:
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Communicate effectively with state agencies regarding title & registration related matters
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Develop & utilize 50 state DMV knowledge related to title and registration processing, adhering to multi-state compliance
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Leverage title & registration expertise to solve complex transaction matters
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Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness
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Contribute to smooth customer experiences, delivering a standard of white-glove-service
What you will bring:
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Experience with DMV operations within the automotive industry
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Knowledge of purchase and sale documentation and associated processes required
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Automotive industries experience and knowledge of automobile terminology required
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Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
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Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
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Bachelor’s degree or equivalent preferred
Where & When You Will Work:
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Remote from the US, based in Pacific or Mountain time zones
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Schedule: Tues-Sat 11-7 PST / 12-8 MST
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What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.
We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
