Senior Technical Writer

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing how software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Senior Technical Writer / Content Developer based in Portugal.

As a Senior Technical Writer / Content Developer, you can work with technically complex information, engage subject matter experts, and produce technical enablement content for developers and customers. You are curious and dig into technology because you love to solve problems. You get things done by working autonomously and by engaging with the team. 

If you are a problem solver, inquisitive, and driven by curiosity, this job is for you! 

Job Responsibilities and Expectations

• Partner with developers and other SMEs to define plans to fill content outages.

• Create highly useful technical documentation for application developers.

• Monitor relevant metrics and act based on data points.

• Meet deadlines while juggling multiple projects.

• Work in an agile way, ensuring content is valuable and useful.

• Test pre-release software to understand functionality, workflows, and potential issues.

Required Skills & Experience

• Skilled in writing and editing technical content in US English, including articles, help docs, and how-to videos.

• Experienced in defining best practices, tools, templates, and terminology to improve user experience.

• Familiar with Agile (Scrum, Kanban) and tools like Jira.

• Able to assess content impact using metrics.

• Knowledgeable in the Software Development Lifecycle (SDLC), including planning, coding, testing, and deployment.

• Familiar with key development concepts (web services, databases, cloud architecture…).

• Able to create documentation and training for the developer audience using a doc-as-code approach, or ability to learn doc-as-code quickly (we provide guidance in the onboarding process on how to use Markdown, GitHub, and Visual Studio Code).

Desired Skills & Experience

• Writing code to explore software functionality, helping to understand how the system works under the hood.

• Using programming knowledge to identify key user stories, API usage, and edge cases.

• Able to learn and earn OutSystems certification within 5 months of hire.

The Longer Story

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.

• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills. 

• Global colleagues who are as smart, hardworking, and driven as you. 

• Our DNA is disrupting the status quo. It is why our company exists.

• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

Are you ready for the next step in your career? Then we’d love to hear from you!

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Join us in disrupting the status quo of the low-code market, we give you the power to "Ask Why", you give our customers the power to innovate through software!