TTEC Digital

Senior Consultant – Data Analytics

Posted 5 Days Ago

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Hyderabad, Telangana

Hybrid

2M-4M Annually

Senior level

Artificial Intelligence • Analytics

The Role

The Senior Consultant in Data Analytics is responsible for analyzing raw data, developing datasets, improving data quality, and creating documentation. This role collaborates with Data Scientists and Project Leads on data projects, mentors junior engineers, and ensures project delivery aligns with timelines and budgets.

Summary Generated by Built In

Job Description

Position Title

Senior Consultant – Data Analytics

Practice

Analytics and Insights Experience

Position Purpose

The position of Senior Analyst is within TTEC Digital Analytics and Insights Experience (AIX) team. AIX group is responsible for Data Science and Engineering projects that include the design and validation of data models, build systems to collect, manage and convert transactional raw data to usable data structures to generate insights for decision making.

Our Data Engineers work with Data Scientists, Project Leads, Managers on implementation, upgrade, and migration projects.

Key Responsibilities

· Analyzing raw data

· Developing and maintaining datasets

· Improving data quality and efficiency

· Create solution and design documentation.

· Work on projects independently as well as being part of a large team.

· Develop internal training, process and best practices.

· Crosstrain Junior Data Engineers or other team members with your area of expertise

· Further develop skills both on the job and through formal learning channels

· Assist in pre-sales activities by providing accurate work estimate.

· Interacts closely with Project Management to deliver projects that are done on time and on budget.

Competencies

· Personal: Strong interpersonal skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with difficult situations, ability to prioritize.

· Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a positive attitude. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments.

· Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more difficult situations, both from a technical and customer service perspective.

· Technical: Ability to understand and communicate technical concepts; proficient with Microsoft Project, Visio and Office products.

Technical Skills:

· Python (pydata, pandas, numpy, pyspark)

· SQL (MS SQL, OracleDB, Terradata)

· Azure Data Factory

· Azure Data Bricks

· Big Data (Spark, pig, hive, scoop, kafka etc.)

· DevOps (using tools such as GITHUB Actions and Jenkins is preferred)

· Agile/Scrum

· Rest Services and API Management:

o Implementing API proxies through gateways using Apigee X and/or Apigee Edge

o API design, development, and testing including creating SWAGGER/Open API specs.

Education, Experience and Certification

· Post-Secondary Degree (or Diploma) related to Computer Science, MIS or IT-related field. BA/BS in unrelated field will also be considered depending on experience,

· 5-8 years in Data Engineering

· 3+ years of application design and development experience in a cloud environment

· 2+ years of experience building and deploying containerized applications in a Kubernetes enabled environment.

· 2+ years of experience coding REST services and APIs using one or more of the following: Python, C#, Node.js, Java

· Certified Kubernetes Application Developer

· Google Cloud Certified Apigee API Engineer

Organizational Description

At TTEC Digital everything we do, every day, helps our clients fuel exceptional experiences for their customers. Together, we help our clients develop strategic customer experience design, integrate powerful data, and orchestrate industry-leading technology.

We embrace the unique, positive, and healthy cultures that our different teams bring, and our leadership prioritizes the promise of work/life balance, continuous education, and high-performance incentives. We have been and will remain a remote first employer, giving you the flexibility to take your career wherever life goes.

Top Skills

Python

SQL

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The Company

HQ: Greenwood Village, Colorado

1,624 Employees

On-site Workplace

What We Do

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation.

With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.