Senior Communication Consultant

Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 22,000 financial advisors, 1,100 institution-based investment programs, and 500 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

LPL is currently seeking a Senior Communication Consultant to join the Marketing & Communications department. This role, as part of the Corporate Communication team, will be responsible for managing communication strategies and plans—including consulting, writing, project management, and execution— in support of issues management, change management, and operational communications response. This role ensures advisors are well-informed about issues impacting their businesses and clients, thereby minimizing client dissatisfaction and mitigating operational and reputational risk.

The ideal candidate will have a proven track record of strategic thinking, strong writing and flawless operational and tactical execution. Is this a fast-paced environment? Yes. Is this a role for a person who enjoys working with people? Absolutely. In this position, will you have the opportunity to partner with senior leaders and their leadership teams? Definitely. Will you be a part of a team that is supportive, fun, and flexible? 100%.

The role requires someone who can prioritize and manage time effectively, operates well in ambiguity, thrives in an ever- changing environment, has a friendly can-do attitude, and pays attention to detail. We’re looking for an empathetic and responsive communicator to implement communication strategies to address urgent, sensitive and often complex issues impacting our business and our clients.

This position reports to the Senior Vice President, Issues and Reputation Management.

Responsibilities:

• Collaborate with marketing, corporate communications and business units across the company to implement required, operational, urgent and/or sensitive communications for our advisor clients and, at times, their end-investors clients.

• Provide communication support during technology incidents or other business disruptions, ensuring advisors and their clients are kept informed about the incident's status and resolution.

• Support frontline teams with communications resources and timely updates to respond to issues and build trust with our clients.

• Assist in the preparation and distribution of quarterly earnings communications, ensuring clients are informed about the company’s financial performance.

• Manage communication projects from inception to delivery, utilizing centralized intake and project management systems, ensuring they are completed on time, within budget and on brand.

• Maintain and update the communications calendar to reflect upcoming initiatives and deadlines.

• Work closely with various business units, digital, analytics, and marketing teams while leveraging resources across the firm.

• Have an eye for detail, with strong editing capabilities.

• Work collaboratively with a wide variety of personalities across a large organization.

• Embrace our mission and champion our cultural values.

• A self-starter, able to see projects through from ideation to completion.

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• Degree in communications, journalism, a related discipline, or equivalent additional experience

• Proficiency in Microsoft Office

• 3+ years of project management experience

• Excellent verbal and written communications skills

Preferences:

• Previous experience in financial services is preferred.

• Highly organized with a minimum of 5 years' communication experience, preferably in Corporate Communication

• Coordinating and aligning teams to reach a unified goal

• Proven ability to think strategically and holistically, as well as be able to adapt on the fly

• Familiarity or willingness to learn Chicago Manual of Style

• Resourceful approach applied to workload

#LI-PA 

Pay Range:

$74,000.00 - $123,400.00

Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Why LPL?

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

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Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.