Senior Commercial Account Executive

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Melbourne, Victoria
Hybrid
Mid level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Udemy is a learning company that empowers organizations and individuals with flexible and effective skill development.
The Role
As a Senior Commercial Account Executive at Udemy, you will manage full sales cycles, prospect and sell to companies, collaborate with teams, drive value to prospects, and create accurate sales forecasts. Your role will involve navigating complex sales environments and helping the company expand into new markets.
Summary Generated by Built In
About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

About you 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

About this role 

Account Executives on the Commercial team will prospect, consult, and sell to companies with up to 1,000 employees, across all industries. This is a complex and challenging role involving both transactional and longer sales-cycle across both new business and existing clients. In this role, you will learn to master more complex sales tactics, balance short term vs long term pipeline, and how to effectively source deals from a wide variety of channels.



What you'll be doing:

  • Managing full sales cycles from discovery to negotiation, selling both transactional and multi-year five figure deals
  • Running trials with your prospects where appropriate, leveraging best practices
  • Building pipeline with prospect new business organisations, along with expanding across current clients in your assigned territory
  • Driving value to your prospects by identifying business needs and align Udemy’s offering through a strategic evaluation
  • Creating and delivering accurate sales forecasts through strong pipeline management
  • Collaborating with the greater sales team to share best practices and innovate

What you’ll have 

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: 

  • 3-4+ years relevant closing experience
  • B2B SaaS sales experience 
  • Strong writing, strategic thinking, ability to prospect efficiently, and strong planning skills
  • Experienced in navigating complex sales environments with a collaborative approach
  • Skilled in presenting and pitching business transformations to C-level executives
  • Track record of consistently achieving or surpassing quota
  • Experience in generating your own pipeline, leads are a bonus
  • Ability to adapt, or willing to learn how to develop a growth mindset
  • Motivated with a competitive drive, eager to learn, and humble

About your Skills

  • Critical Thinking. Your critical thinking sets you apart in your business. Your curiosity leads you to go deeper in discovery - you aren’t interested in surface-level solutions for surface-level problems; rather, you ask insightful questions to get to the core issues, which enables you to provide a true solution.  You demonstrate adaptability in the face of both internal and external changes, embodying a growth mindset and general business positivity.
  • Prioritisation. As a results-driven Account Executive, you take ownership of your book of business, and manage your time and resources with precision. You are a strategic and savvy outbounder, and are constantly looking for creative ways to bring in future business. You communicate clearly and proactively with your client, by setting clear expectations, managing the vision, and consistently driving your business forward.
  • Coachability. You constantly take initiative toward your own skill development, exploring new resources and soliciting feedback to improve. You are both a mentor and a mentee, and enjoy being part of a team that celebrates wins, learns from losses, and improves together. You are celebrated for your emotional intelligence. You seek out leadership opportunities, demonstrating initiative and resourcefulness in driving team and business growth.
  • Collaboration. You celebrate diverse perspectives, leveraging the strengths of individuals to drive collective success. Within deals, you adeptly multithread and engage multiple stakeholders. You are constantly reading your deals to identify when to engage additional stakeholders and turn toward team selling. You are aware of your cross functional partners’ scopes, and able to support them as they support you. 

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  •  We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
  • Learning is what we do—inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
  • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. Learn more about our certification here and find out what it's like to work at Udemy on our blog.

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We will consider for employment qualified applicants with arrest and conviction records.

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!


About our APAC region 

When you join Udemy in our Asia Pacific (APAC) region, you’ll have the chance to help our globally established business grow locally. We have a solid foundation and a great reputation — and you can be part of the next stage of our journey.

Our investment in the region is significant, with offices in Australia and India and an expanding presence in Singapore, Indonesia, Japan, and beyond. It comes with countless opportunities to make learning more accessible to millions. You’ll work with various cultures with unique needs, affording you the chance to learn and progress in your career. And that progression doesn’t come at the cost of work-life balance; people are at the heart of our mission, which is why we’re committed to looking after ours.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

What the Team is Saying

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The Company
HQ: San Francisco, CA
1,500 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 75 million learners and nearly 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

Why Work With Us

As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!

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