Senior Cloud Operations Engineer (HYBRID)

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.

ResMed is seeking a Senior Cloud Operations Engineer to support Global Data Platform (GDP). This hybrid role requires strong communication and writing skills, and the ability to take ownership of a problem space and work independently. In this role you will help implement and shape GDP’s cloud architecture and operational practices. You will help define and promote operational best practices as technical standards and reusable code. You will apply your communication skills, experience, and research skills, to determine appropriate solutions to practice and technology gaps. You will interface with adjacent organizations that provide platform services to establish and support use of these services within GDP. You will work closely with internal groups to support adoption of developed capabilities and practices.

As a Senior Cloud Operations Engineer on ResMed’s Global Data Platform, your job will entail: 

• Maintaining and supporting Cloud Architecture systems, processes, and code
• Creating POCs, writing RFCs, developing and maintaining reusable code, modules, and templates (GitHub repositories, GitHub Actions workflows, TypeScript actions, Python scripts, Terraform Modules)
• Developing and documenting standards for GPD’s use of technologies including GitHub (Repository configuration, organization strategy, external integration strategy), AWS (multi-account strategy, IAM & secret management), Kubernetes
• Supporting ongoing development and operational efforts to align GDP to external platform service provider best practices (GitHub, Kubernetes, DataDog)
• Supporting the ongoing development of technical practices and automation for regulatory and quality compliance

Skills and Experience Required:

• Bachelor's degree
• 7+ years of related domain experience
• 4+ years of experience with AWS
• 3+ years of experience with at least one programming language and a level of proficiency with this language (Python or JavaScript/TypeScript preferred)
• 2+ years of experience with GitHub (Specifically, experience developing and supporting GitHub Actions workflows for automation and application deployment)
• 2+ years of experience with Terraform
• 2+ experience building, operationalizing, and managing deployments of docker based services and workloads (ECS, EKS or any Kubernetes preferred)
• Experience with observability tools like Datadog, NewRelic, etc.
• Basic proficiency with shell scripting
• Strong writing and communication skills

Nice to Have:

• Experience with data system architecture and/or data operations
• Experience working in healthcare or quality controlled / regulated environment
• Experience with tools, frameworks, and languages including:
  • SQL, Snowflake, Liquibase, DBT, Dagster
  • EKS, ECS, Lambda, Serverless
  • Kafka

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

Subject to the absolute discretion of the company, this role may be eligible for an annual cash bonus payment based on company, business unit, and/or individual performance.

Subject to the absolute discretion of the company, this role may be eligible to receive stock equity based on company, business unit, and/or individual performance.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this position is:

Total Base Pay Range

106,000.00 - 133,000.00 - 160,000.00 CAD Annual

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.