Senior Software Engineer - Cloud Infrastructure

An Introduction to Primer

We’re the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up.

Join us in shaping the future of payments and commerce.

What team will you be joining?

Putting the ‘Infrastructure’ in Unified Payments Infrastructure!

Our Infrastructure team provides a stable, highly available, easy to use platform for Primer's customers and employees through well designed solutions backed by robust policies and procedures. This team covers: Infrastructure Architecture, Networking, Day-to-day Operations, Incident Response/SRE, Monitoring & Alerting, Data Infrastructure and Intermediate Modules

Our tech stack includes: Python, Golang, AWS, Typescript, React, Kubernetes and Terraform, amongst lots of other things.

🔍 What will the role involve?

• Be a focal point for our cloud platform roadmap, infrastructure and best practices

• Leading initiatives and acting as a 'pod lead' where you will own technical strategy, execution, tooling and best practices

• Collaborate with multiple product teams and respective owners to design infrastructure as we scale

• Building custom metrics and features to enhance Primer’s observability

• Infrastructure as code (IaC) development

• Writing processes and documentation for system design, troubleshooting and maintenance

👀 What are we looking for?

• Strong experience with a cloud provider (AWS preferred but we’re open to Azure and GCP)

• Use of Terraform as infrastructure as code

• Comfortable using Python/Golang as a programming language

• Experience around building and maintaining production-grade Kubernetes clusters

• Knowledge of security best practices and the ability to implement security controls at the infrastructure level

• Experience with monitoring and logging tools like DataDog or Grafana’s observability stack(Prometheus, Tempo, Loki, Grafana)

• Familiarity with the open standard OpenTelemetry

• Excellent written and verbal communication skills, we’re a collaborative team!

PLEASE NOTE: Our engineering teams work fully remotely across Europe but we are focusing our hiring strategy on these locations: UK 🇬🇧, Hungary 🇭🇺, Romania 🇷🇴, Serbia 🇷🇸, Turkey 🇹🇷, Bosnia 🇧🇦, and Greece 🇬🇷.

Unfortunately we are unable to offer sponsorships or relocation packages at this time.

🚫 You may not like it here if:

• You enjoy working in an office-setting, we are remote-first and always will be!

• You are not comfortable with shifting context and navigating ambiguity

• You don’t enjoy testing your code, we have no testers or QA’s here at Primer

✅ Our interview process

• 30 minute call with a Talent Partner

• 45 minute interview with an Engineering Manager

• Take-home task

• 60 minute final stage interview

What’s the culture like at Primer?

We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).

We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.

Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.

Our benefits:

• We are fully remote

• Competitive share options

• Uncapped holiday, with 25 days minimum to be taken

• Co-working space access

• Workations & company retreat

• The best equipment for your role

• £500 towards your home office setup

• Generous learning budget

• Medical insurance

• A broad set of additional perks and benefits (depending on location)

Don’t meet every single requirement?

At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs—see our diversity commitment statement for more details

Equity, diversity, inclusion and belonging policy

Primer adopts a zero-tolerance approach to discrimination.

We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.