Senior Client Project Manager

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

Job description:
• Project Planning, Management and Publishing Reports
• Task and Resource Management
• The Client Project Manager will be expected to create a project plan that details the project's objectives, release schedule, milestones, deliverables, and so on.
• Manage efficient project delivery and implementation to guarantee client satisfaction.
• Control the project operations to achieve corporate objectives.
• To ensure that the needs of the client are satisfied, track and monitor the project's progress.

What you'll be doing

Primary Responsibilities:

• Project management – Engages with stakeholders to deliver projects from original concept through final implementation.
• Project implementation – Ensure that all services contracted by client are delivered as per scope & timelines.
• People Management – Coordination with customer, third party vendor and internal teams for timely and successful completion of project acting as a single point of contact to the client. Coordinates activities of the project teams through task delegation, resource assignment and program management.
• Quality Management - Auditing the quality of Project implementation and take corrective action if required before handover to customer.  Documentation and management of risks and issues.
• Manage efficient project delivery and implementation to guarantee client satisfaction.
• Project closure - Handover of projects to Operations and Application owner.
• Process adherence – Update reports/Project status to customer on timely basis.
• Audit - Audit of infra to be done post implementation and get customer agreements for project closures.

Knowledge and Attributes:

• Sound knowledge on Project management especially in Data Center Projects.
• Knowledge of Mechanical, Electrical and Plumbing related (MEP) for DC Infrastructure is preferred to ensure delivery for Data Centers services.
• Experience on Infra Migration Projects from one location to another.
• Advanced project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Project Planning and documentation of Project Management.
• Planning & sequencing of activities.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Excellent written and verbal communication skills.
• Excellent team-building skills and ability to work in high-pressure environments.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Advanced influencing ability whilst taking a collaborative approach.
• Decisive with good attention to detail ability.
• Advanced ability to promote project services to both internal stakeholders and external clients.
• Excellent competency in project change management.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in business and / or project management or related field.
• Relevant project management certifications preferably PMP required.
• ITIL certification is beneficial.

Soft Skills:

• Excellent Oral & written communication skills, event tracking, organize meeting, excel, outlook and data analytics without tools.
• Excellent Presentation skills
• Leadership skills
• Conflict management
• Knowledge of services and products offered and its scope.

Tools To be Used:

• Microsoft Project –Gantt Chart, WBS, Resources
• Service Now – ITSM

#GlobalDataCentersCareers

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.