Our Opportunity:
Chewy is seeking a dynamic and analytical Senior Category Manager to join a new, growing and fast-paced Chewy Health organization in Boston, MA or Bellevue, WA.. We have very exciting plans to further build our Merchandising teams and businesses. This is a new business development role which has high relevance and impact in the pet insurance space.
In this role, you will own the Profit & Loss for a new category, have strong negotiation skills that will improve business terms, handle high-profile vendor relationships, and champion strategies that accelerate business growth. You will be navigating ambiguity through a structured, outcome-focused approach while leading contending priorities in a fast-paced environment. The ideal candidate will bring experience related to our "think big" operating principle, set visionary goals, and drive operational excellence. There will be an expectation for project management experience to ensure timely delivery of achievements and independently generate strategic solutions. A collaborative demeanour with a history of successfully leading cross-functional initiatives is crucial. Proficiency in SQL for sophisticated data analysis and insight generation is optional but preferred.
What You'll Do:
- Own and Drive Business Performance: Take full P&L ownership of your category, delivering high double-digit growth in both sales and profit.
- Develop and Complete Category Strategies: Build and implement data-driven strategies to recruit new customers, drive lifecycle management initiatives for existing customers, and optimize product performance. Leverage insights to identify and act on opportunities, such as closing assortment gaps and/or crafting new innovative offerings and responding to market trends effectively.
- Champion Strategic Vendor Relationships: Establish, build, and run high-profile external vendor relationships, including full ownership of negotiations to secure improved business terms and long-term value.
- Deliver Results on Sophisticated Initiatives: Invent on behalf of the customer, while operating at depth to structure and complete solutions for interesting, ambiguous projects. Achieve impactful results by prioritizing and managing competing demands while aligning efforts with organizational goals.
- Lead Cross-Functional Collaboration: Partner with teams across product, finance, marketing, and customer service to drive well-rounded planning, seamless execution, and measurable success.
- Employ Strategic Thinking and Analysis: Utilize SQL and Tableau tools to generate actionable insights, enabling data-backed decision-making and the scaling of impactful initiatives.
- Ensure Operational Excellence: Use exceptional project management skills to deliver breakthroughs on time, navigate ambiguity with clarity, and maintain focus on structured, outcome-driven results.
- Think Big and Drive Visionary Goals: Set ambitious objectives that align with the company’s long-term vision, balancing high-level critical thinking with hands-on operational excellence.
This role is ideal for a collaborative, innovative leader who thrives in dynamic environments and excels at driving measurable results.
What You'll Need:
- MBA, Master’s degree or equivalent experience desired.
- 6+ years of business experience
- Proven experience with go-to-market, and with focus on execution.
- Communication skills combined with the ability to influence partners and or vendors.
- Exceptional competencies in vendor management/merchandising, sales, marketing, and management.
- Ability to lead, be flexible, prioritize, and handle multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and ability to demonstrate retail math competency.
Bonus:
- Business and leadership experience in market-leading organizations; both in large sophisticated organizations and start-up businesses
- SQL a plus
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Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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