Senior Business Process Analyst, Omni

Job Description

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact together–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?

About the role:

Join our Professional Services team within our Capital Markets organization! You’ll have an exciting opportunity to create process change by integrating new processes with existing ones and communicating changes to impacted organizations. You’ll focus on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business environments.

About the team:

You'll support our Managed Services Support team for external Financial Record-keeping clients for Retirement plans. You'll be responsible for researching issues, working on projects, and providing external client support.

What you’ll be doing:

• Gather business and technical requirements, solutions design, client presentations, test script creation, execution, and management

• Develop and write test strategy and test cases to ensure projects meet client needs and application integrity is maintained

• Provides consultation on the use of re-engineering techniques to improve process performance and product quality

• Aligns improvement to performance shortfalls and measures performance against process requirements

• Collects data to identify root cause of problems and recommends and facilitates quality improvement efforts

• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities

• Responsible for most complex business and systems process analysis, design and simulation

• Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma

• Deliver presentations and training courses including measurement, analysis, improvement and control

• Focus on developing and maintaining productive relationships with key stakeholders including business and technology teams to ensure smooth transition of projects

What you bring:

• Bachelor’s degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience

• 7+ years’ experience in the Retirement Services industry supporting Financial Recordkeeping Systems

• 7+ years of experience in business analysis and implementations working on complex project initiatives in large organizations

• 7+ years of OmniPlus Recordkeeping system experience

• 7+ years of experience in System Development Life Cycle (SDLC), Waterfall, Agile, and Use Case

• Experience working on a variety of projects from software development through client delivery of new and updated application software

What we offer you:

At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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