Senior Business Operations Manager

The opportunity
We are seeking a detail-oriented and proactive Senior Business Operations Manager to join our dynamic team. In this role, you will lead strategic critical cross-functional projects and be responsible for optimizing our business processes, ensuring seamless day-to-day operations, and supporting the company's strategic objectives. You will collaborate with various departments to streamline workflows, improve efficiency, and enhance overall productivity.

The ideal candidate is a strong leader who can understand complex problems, define project outlines, build comprehensive work plans to drive success, define network policies, and play a crucial role in strategic decision-making within the organization.

What you'll be doing

• Policy Definition: Define and develop network policies that align with organizational goals and ensure efficient and secure operations.
• Process Improvement: Evaluate, design, and implement business process improvements to enhance operational efficiency and productivity.
• Technical Solutions: Understand and analyze complex problems, then drive technical solutions by collaborating with business applications, product and other relevant departments. Implement solutions that address the root cause and improve overall efficiency.
• Project Management: Lead and manage cross-functional projects to implement new processes and tools aimed at optimizing business operations. Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Performance Tracking: Develop and maintain performance metrics and KPIs to monitor and report on the effectiveness of business operations.
• Collaboration: Work closely with different departments, including finance, legal, product, and business applications, to ensure alignment and efficient execution of business operations. Excellent communication skills are crucial for effectively conveying information and ensuring all stakeholders are on the same page.
• Documentation: Maintain comprehensive documentation of business processes, policies, and procedures.
• Problem Solving: Apply strong analytical and problem-solving skills to address operational challenges and implement effective solutions. Act as a resourceful and creative problem solver, always looking for ways to overcome obstacles and enhance operations.
• Support: Provide operational support to teams as needed, including troubleshooting issues and addressing operational challenges. Be a proactive pusher, consistently driving for improvements and higher performance standards.
• Compliance: Ensure all business operations comply with legal regulations and internal policies.

What we're looking for

• Education: Bachelor’s degree in Business Administration, Operations Management, or a related field. Advanced degrees or certifications (e.g., PMP, Six Sigma) are a plus.
• Experience: Minimum of 2 years of experience in business operations, process improvement, or a related field.

You might also have

• Experience in the ad tech industry.
• Familiarity with Salesforce
• Experience with automation tools and software.
• Proficiency in data analysis tools (e.g., Excel, SQL) and familiarity with business intelligence software (e.g., Tableau, Power BI).

Additional information

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

Life at Unity
Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

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