Senior Business Intelligence Analyst

Posted 9 Days Ago
Be an Early Applicant
3 Locations
100K-136K Annually
Senior level
Cloud • Legal Tech • Software
The Role
As a Senior Business Intelligence Analyst, you will collaborate with stakeholders to develop data solutions, standardize dashboards, create data models, and communicate findings to improve decision-making processes. You’ll govern the BI environment and identify gaps in training to empower stakeholders.
Summary Generated by Built In

Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently looking for a new Senior Business Intelligence Analyst to join our Business Intelligence team in one of our Vancouver, Calgary, or Toronto locations. Some exceptions for remote work in Canada may apply. 

What your team does:

Our Business Intelligence team is part of the larger Data & AI group. Together, we’re focused on stewarding a scientific culture to drive better decisions. Along with the Manager of Business Intelligence, you will be working across departments to empower all stakeholders to make better decisions through data-oriented solutions, with a focus on making data easy and accessible at Clio. You will help our business grow, help our customers succeed, and continuously improve the way we operate.

Who you are:

We aren’t looking for just any traditional Business Intelligence Analyst to join this team. We’re looking for someone who takes data seriously, thrives in a rapid-growth, high-velocity environment, and someone who lives and breathes their values. We’re looking for an innovator and a thought leader! We’re looking for someone who is:

  • Passionate about driving growth empirically;

  • Always looking to innovate with data and explore open-ended questions;

  • Strategically minded and never shies away from a challenge;

  • Self-motivated and able to work autonomously and collaboratively;

  • Agile and responsive, and comfortable with constant change.

What you’ll work on: 

  • Partnering with stakeholders, self-serve report creators, the data scientists and data engineers, and others to create meaningful, intentional data solutions;

  • Standardizing source of truth dashboards and applying best practices to create dashboards that convey the most important metrics for the business;

  • Creating and editing data models for users to answer business questions and optimize queries and reports for performance;

  • Effectively communicating findings and feedback to technical and non-technical stakeholders;

  • Working with the Business Intelligence Manager to govern our BI environment to empower our self serve stakeholders leveraging data and dashboards;

  • Working with the Business Intelligence Manager to proactively identify and resolve gaps in training, learning resources, and other roadblocks preventing stakeholders from leveraging data for decision making.

What you may have:

  • An undergraduate or graduate degree in a relevant quantitative discipline (computing science, statistics, mathematics, etc.);

  • 6+ years applied experience in business intelligence and/or data modeling;

  • Proficiency in database modeling, SQL, and data warehousing principles;

  • Proficiency with data visualization and data storytelling;

  • An understanding or familiarity of SaaS business metrics such as MRR, churn etc;

  • A passion for understanding data and to figure out the root cause of a metric trending below target;

  • Proven experience with one or several cloud based business intelligence tools, incl. Tableau, PowerBI, and Looker;

  • Excellent written and verbal communication skills.

Serious bonus points if you:

  • Have experience working with Redshift or other cloud data warehouses;

  • Are an expert translating technical solutions to non-technical stakeholders;

  • Have experience with dbt as a data transformation tool.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $100,300 to $118,000 to $135,700 CAD.Please note there are a separate set of salary bands for other regions based on local currency.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Top Skills

SQL
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The Company
HQ: Burnaby, BC
889 Employees
On-site Workplace
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000.

Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry.

Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights.

Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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