Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
We are looking for a skilled Senior Business Analyst to join our team in Dallas. This role is pivotal in bridging the gap between business stakeholders and technical teams. The ideal candidate will possess a strong analytical mindset, exceptional communication skills, and a solid understanding of Agile -Scrum methodologies. You will drive the gathering of requirements, facilitate process improvements, and ensure successful project delivery.
The role
Key Responsibilities:
Requirements Gathering: Lead workshops and meetings with stakeholders to gather, refine, and document business and technical requirements, ensuring alignment with strategic goals.
Business Process Analysis: Analyze current business processes (as-is) and design improved processes (to-be), identify inefficiencies and gaps, and recommend actionable improvements.
User Mapping: Develop user personas and journey maps to understand user needs and experiences throughout business processes.
Collaboration: Partner with development teams and solution architects to transform business needs into functional specifications, including user interfaces, business rules, and data requirements.
Documentation & Design: Create clear, detailed documentation such as functional design specifications, user stories, and process flow diagrams, ensuring they are accessible to both technical and non-technical team members.
Assistance in Planning: Experience assisting Product Owners in project planning, roadmap development, and estimations to ensure alignment with business goals and timelines.
Agile Methodology: Actively participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support iterative development and continuous improvement.
Testing & Validation: Coordinate user acceptance testing (UAT) efforts, ensuring that all solutions meet business requirements and quality standards, and facilitate the resolution of any identified issues.
Stakeholder Engagement: Serve as a key point of contact between business users and technical teams, fostering effective communication and ensuring requirements are well understood and executed.
Continuous Improvement: Identify opportunities for process optimization and contribute to the development of best practices that promote efficiency and effectiveness across projects.
What you’ll bring
Mandatory Skills:
Agile Experience: Demonstrated experience working within Agile frameworks (Scrum), with a focus on delivering high-quality outcomes.
Technical Expertise: Strong understanding of software development processes and experience with system integrations. Proficiency in SQL and PL/SQL is a plus.
Tools Proficiency: Familiarity with JIRA and Confluence for project management and documentation. Experience with Microsoft tools for reporting and data visualization.
Analytical Skills: Proven ability to analyze complex business problems and conduct thorough gap and impact analyses.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly to diverse audiences.
Detail-Oriented: Strong attention to detail and a commitment to delivering exceptional customer service, ensuring all project deliverables meet or exceed expectations.
Preferred Qualifications:
Experience in conducting meetings with business users and subject matter experts (SMEs) to gather requirements.
Proven track record of collaborating with product owners to refine and prioritize the product backlog and manage scope effectively.
Familiarity with business process management and cloud technologies.
Previous experience in the automobile industry is preferred
Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile Certified Practitioner (PMI-ACP), or Certified ScrumMaster (CSM) are a plus
About us
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
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Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Top Skills
What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services.
Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings.
Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises
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