TransUnion's Job Applicant Privacy Notice
What We'll Bring:
TransUnion is seeking a Specialist III/IV to join our cyber insurance team. The Specialist III / IV will play a critical role in delivering, implementing, and supporting services for TransUnion’s Cyber Insurance Team. Key responsibilities will include gathering requirements from internal cross functional teams, analyzing current processes, and recommending changes that optimize the Client experience. In addition, this role will be responsible for owning several duties that are a core part of our ability to deliver class-leading services to our Insurance Partners globally. Specifically, this role will oversee the creation and external distribution of our monthly Client case activity reporting, provide basic external Client marketing support, act as a central point of contact for billing, collections research, and resolution as well as tracking and reporting on monthly budgets versus spend. Additionally, this role will provide administrative support on an as needed basis for key events, including the TransUnion Insurance Summit and external conferences. On an as needed basis, there may be the need for administrative backup support with similar responsibilities for another team under the Cyber Insurance Team.
What You'll Bring:
Responsibilities include but are not limited to the following:
- Oversee internal change management
- Manage Client case activity reporting
- External Client marketing support
- Problem solving for billing and collections inquiries
- KPI reporting, including monthly T&E
- Support internal and external conferences with scheduling and administrative support, including coordinating with other departments and external vendors
- Backup support for secondary Administrative position on Breach Team
Impact You'll Make:
- 3-5 years experience in process improvement or project management
- Education or certifications can be considered in lieu of experience.
- Familiarity with Salesforce.
- Competency in the review and update of Marketing templates.
- Ability to manage multiple tasks moving at varying pace.
- Proficient with MS Office suite.
- Strong written and verbal communication skills.
- Excellent interpersonal skill.
- Keen attention to detail.
- Problem-solving abilities.
- Results driven, solution and goal oriented.
- Team player; collaborative work style is vital as is in keeping with companywide ethos.
- Fluency in written and verbal English required
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Specialist IV, Sales Operations
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
