Senior Business Analyst - South Africa

Main Purpose:Main Purpose
We are looking for a Business Analyst (Data Analyst) with strong hands-on knowledge on SQL who must be familiar with energy segment and should be able to analyse data, processes, and support within a company to help improve efficiency and make strategic decisions.
You will be part of a team with the goal of streamlining processes across the organisation globally.
Strong analytical skills, attention to detail, and the ability to communicate effectively
Be a trusted and independent advisor to the Business are key for success in this role.Knowledge Skills and Abilities, Key Responsibilities:

RESPONSIBILITIES:

The position will involve but is not limited to the following areas of responsibility:

• Your role will be to partner with all the stakeholders across Puma Energy to drive end-to-end business transformation, putting efficiency at the centre of the process.
• Engage with the stakeholders to define and articulate specific requirement, ensuring a deep understanding of the operational needs and objectives.
• Applying the strong domain experience in optimizing business operations, bringing strategic alignment in Terminal Operations, Inventory, Sales, Safety, Finance, HR and Customer Management.
• You will also be responsible for developing & reporting and monitoring quality metrics of the processes
• Through the application of tools and techniques, you will identify major pain points, investigate their root causes and provide solutions that eliminate, simplify & automate the business process
• Working across critical systems such as Navision, Sphera, Salesforce (SFDC) and TMS facilitating accurate data retrieval and performance measurement.
• Analyse and resolve support tickets and communicate to users
• Support UATs with test cases. Ensure Post Go-Live Stability

Other Responsibilities:

• Prepare documents, user manuals, meeting materials and correspondence
• Perform support duties as required to meet specific business objectives
• Define and scope new digital initiatives identifying opportunities for digital transformation and enhancement of business operations.
• Knowledge of Databricks and its related UI tools like Genie
• In-depth Data analysis across all the business functions and support activities.

Requirements:

• Proven work experience as a Business/Data Analyst or similar role
• Strong hands-on knowledge on SQL
• Sound knowledge of various BI tools like Tableau, Qlikview, Power BI etc.
• Efficient communication and Analytical skills
• Strong organizational and leadership skills
• Understanding of end-to-end data BI journey
• Finance, Retail, Sales, Operation etc  Domain Expertise

Key Relationships and Department Overview:

• Internal and External stakeholders