At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
We get you further, faster.
Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow.
On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead.
Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust.
What You’ll Do: Reporting to the Internal Audit Manager, the staff auditor will be responsible for performing audit sections to review adequacy of internal controls, efficiency and effectiveness of operations, compliance with policies and regulations, risk management and governance processes.
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Staff auditors are guided by and demonstrate Customers Bank’s values every day to accomplish the strategy
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Assist Internal Audit Manager/Audit Director in execution of internal audits:
Perform audit fieldwork as assigned, including the testing of the design and effectiveness of internal controls
Document audit results and audit issues in accordance with Corporate Audit Policies and Procedures and coordinate with the Senior Auditor/Audit Manager/Audit Director to determine the appropriate recommendations for management
Complete audit assignments within established due dates and budgets
Provide external audit support as needed
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Keep current on relevant regulations pertaining to audits and the financial services industry
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Implement best practices and procedures to improve efficiency
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Provide consistent quality customer service to all constituents of internal audit
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Build and maintain effective relationships with management and the Audit Team
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Other duties as assigned
What Do You Need?
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Bachelor's degree in accounting, finance or business preferred
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Minimum of 1-3 years of audit experience, in banking / financial services industry preferred
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Ability to accept responsibility and account for his/her actions
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Ability to perform work accurately and thoroughly
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Ability to communicate orally and in writing clearly and concisely
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Ability to actively and skillfully conceptualize, apply, analyze and/or evaluate information generated by observation, experience, reflection, reasoning, or communication
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Ability to formulate a sound decision using the available information
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Ability to effectively build relationships with constituents and co-team members
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Ability to manage own time, priorities, and resources to achieve goals and utilize the available time to organize and complete work within given deadlines
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Ability to travel when needed
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CPA preferred
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Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.
Diversity Statement:
At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow.
What We Do
What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services.
Who we serve: We’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers nationwide with locations in Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.
Our way of banking: Our approach to banking is built on three core pillars – commitment to human connections, dedication to innovation and the latest technology, as well as our responsibility to ground innovation in our deep experience and reliable financial foundation. We’re focused on our customers, employees, and investors every day — connecting them to real opportunities, helping them grow, and doing it all with speed and agility so they can get further, faster.
More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI.
Member FDIC - Equal Housing Lender.
Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy-notice/.