Senior Associate, Social & Content (English & Bahasa Malaysia)

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you'll do:

• Create compelling written and visual content for Klook Malaysia's social media channels and blog to enhance engagement, increase followers, and build a strong online presence.

• Conduct regular analysis of Klook Malaysia-owned channels (web, social media, blog) to track and improve growth metrics by providing actionable insights.

• Conduct social media monitoring around brand sentiment and reputation.

• Assist in the overall strategy, execution, and review of social media marketing efforts for Klook Malaysia.

• Monitor social media trends as well as the competitive landscape to proactively share learnings and best practices with the broader team.

• Optimise content through working knowledge of SEO and performance marketing efforts with the aim of acquiring high quality traffic and conversions.

• Brainstorm marketing ideas and create initiatives to increase sessions and revenue.

What you’ll need:

• Minimum 2-3 years of solid experience in social media marketing or related fields.

• Excellent command of Bahasa Malaysia and English, both verbal and written communication.

• Experience in producing branded content for social media that delivers results.

• Experience in social media management and analytics applications such as Meta Business Suite.

• Basic knowledge of photo and video editing for social media.

• A start-up attitude: highly collaborative with an entrepreneurial, roll-up-your-sleeves mindset. Not afraid to work independently when required.

• Team player with the ability to work across a matrix environment in a fast-paced, evolving setting.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.