The Senior Client Solutions Associate – French speaker role sits within our Financial Services, Private Equity (PE) team based in our Barcelona office. We have a prestigious and sophisticated client base at leading financial institutions in the EMEA region, including some of the world’s largest Private Equity funds, Hedge funds and Mutual and Sovereign funds.
This is a key role within GLG, you will be autonomously responsible for delivering projects to clients, building relationships with our council members and working with senior colleagues to maximise GLG’s growth and impact. At GLG you will have both the opportunity to progress quickly and to also work in a collaborative environment.
Specific responsibilities include (but are not limited to):
- Learning the workflow by recruiting new senior industry experts for the first 2 – 4 months to grow GLG’s network
- Once successfully certified on recruiting, executing time-sensitive projects for GLG’s clients working within a specialised team – split by either by industry, region or investment strategy
- Leveraging GLG’s network to match Council Members with clients, based on the client’s needs
- Daily interaction with GLG’s experts over the phone to qualify profiles to ensure exact fit for client projects
- Maintaining accountability and responsibility for client projects and the overall client experience
- Enhancing your knowledge of your clients by building strong relationships with them
- Towards end of tenure, working with our Business Development/Sales team to discuss content ideas and map out users and how to engage them in order to grow revenue and ensure retention of existing accounts
- Towards end of tenure, collaborating with GLG’s Events, Strategic Projects and Survey teams to pitch and execute a wide range of products
- Collaborating with senior team members to program virtual and live content events
- Preparation for and attendance of client meetings
An ideal candidate will have the following:
- Ability to multi-task and prioritise activities effectively, while ensuring a high level of accuracy and attention to detail
- Excellent communication skills, both written and oral
- 1-2 years of demonstrable client services skills where you have owned relationships with clients (e.g account management, customer success, relationship management, recruitment etc.)
- Experience of working in a fast-paced environment
- Strong attention to detail
- Demonstrable commercial acumen
- Strong desire to work in a collaborative environment
- Bachelor’s degree, or above.
- Full business proficiency in English, French and ideally Spanish
What we offer:
- Competitive base salary plus quarterly bonus incentive and comprehensive benefits (including medical and dental, 25 days annual leave plus bank holidays, family support, maternity, fertility, adoption and parenting support, EAP, LinkedIn Learning and others)
- Global tuition reimbursement to support GLGers who want to continue their professional education
- A great team atmosphere in a central location with roof terrace, snacks and beverages, socials and off site activities
- Hybrid working model
- Company laptop and IT equipment for home office if needed
- An opportunity to contribute to GLG’s Social Impact Partners Programme
- NIE and Social Security number support if needed
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
What We Do
GLG is the world’s insight network. We connect decision makers to the right experts so they can act with the confidence that comes from true clarity and have what it takes to get ahead. Our network of experts is the world’s largest and most varied source of first-hand expertise, and we recruit hundreds of new experts every day. We bring the power of insight to every great professional decision. Visit GLGinsights.com.
For information regarding GLG’s practices with respect to personal information, please visit our privacy policy at https://glginsights.com/privacy-policy/
Why Work With Us
In addition to our unique business model, GLG boasts a diverse culture of smart, dynamic professionals across our 20 global offices.
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