Senior Associate, People Operations (6 months contract)

Funding Societies | Modalku is the largest unified SME digital finance platform in Southeast Asia. It is licensed in Thailand, Singapore, Indonesia, registered in Malaysia, and operates in Vietnam. The FinTech company provides US$1 billion annually of business financing to small and medium-sized enterprises (SMEs). Its recent strategic milestones include its acquisition of regional digital payments platform CardUp and co-investment into Bank Index in Indonesia.

Funding Societies Thailand (FS Siam Co. LTD.) is backed by SoftBank Vision Fund 2, SoftBank Ventures Asia, Sequoia Capital India, 500 Tuktuk, Alpha JWC Ventures, SMBC Bank, BRI Ventures, VNG Corporation, Rapyd Ventures, Endeavor, EBDI, SGInnovative, Qualgro, and Golden Gate Ventures among others. It has received accolades from Brands for Good (2019, 2023), Global SME Excellence Award, Global SME Finance Awards by IFC (2021-2023) Global Startup Awards (2020), MAS FinTech Award (2016, 2021) and more. For more information, please visit: 

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a dedicated and dynamic Senior Associate, People Operations (6 months contract) where you will demonstrate a strong track record in the execution of overall People Operations initiatives for employees in our Thailand (TH) Office. This role will be crucial in providing expert HR advice, managing day-to-day people operations, and contributing to strategic HR projects. The ideal candidate will demonstrate strong ownership of issues, is highly meticulous in thought process and actions, and takes initiative to act with urgency to follow through and problem solve with, and for your stakeholders.

What you will be doing:

Operations (General Tasks):

• Ensure HR practices comply with local labor laws and regulations
• Develop and implement efficient HR processes to enhance operational effectiveness
• Work closely with HR team to support and execute HR-related initiatives
• Ensure work permit applications, immigration matters etc, are processed in a timely manner
• Represent the company during audit/ regulatory checks
• Organize and execute employee engagement activities such as company Off-site, monthly team events, recognition programs, wellness initiatives, and and proactively collect feedback to enhance employee satisfaction and morale.
• Address employee queries and issues promptly and effectively, ensuring a positive employee experience.

Payroll & Benefits administration:

• Work closely with People Advisory & Operations Manager to ensure accurate and timely processing of payroll and taxation, and benefit administration. Assist in other countries when support is needed

Data Management & HRIS:

• HRIS employee core database management: Compile and update employee records & core data (manual & system)
• Prepare employee dashboards/ reports as needed 

Admin & Facilities:

• Manage office operations to ensure seamless functionality and address all related issues, including but not limited to:
• Tenancy agreements, renewal and liaise with building management on ongoing tenancy matters
• Oversee facility management; procure and maintain office supplies and inventory

Project Management:

• HR Initiatives: Support HR projects related to process improvement, automation, employee engagement and strategic initiatives.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure successful project outcomes and alignment with business objectives.
• Fulfil any other tasks as reasonably instructed to assist in the business’s growth and progress

What we are looking for:

Experience:

• Minimum of 3 years of experience in HR operations or a similar role. 

Skills:

• HR Expertise:
• Deep understanding of HR principles, practices, and employment laws.
• Possess a strong understanding of HR process chains and responsibilities within People operations domain from an employee lifecycle perspective
• Possess good vendor management skills and knowledge
• Problem-Solving: Demonstrate critical thinking skills and able to assess issues from multiple angles comprehensively to problem solve effectively.
• Technology Savvy: Proficiency in Microsoft Office and Google (Gmail, Google Sheets, Google Drive etc.) Familiarity with HRIS and other HR technologies.
• Team Player: Proactiveness to get involved in hands-on activities and demonstrated ability to work collaboratively with teams and across functions.
• Organizational Skills: Highly analytical, meticulous, and ability to manage multiple priorities and deadlines effectively. 
• Communication: Excellent verbal and written communication skills, with the ability to convey complex information clearly.
• Language skills: Native in Thai language and proficient in English.

Other Requirements (Good to have):

• Adaptability: Ability to adapt to changing business needs and work effectively in a dynamic environment.
• Cultural Sensitivity: Experience working in diverse cultural environments and understanding regional HR practices

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity