ShopMy is a platform used to effortlessly integrate all aspects of creator marketing, from talent discovery to brand collaboration and monitoring. The world’s leading brands have established robust creator marketing programs with us because we enable brands to discover new creators, execute gifting campaigns, provide commissionable codes, and manage communications all in one (beautiful) place.
Additionally, ShopMy has attracted the attention of today’s most popular talent- These creators utilize ShopMy to build digital storefronts from a catalog of millions of products, chat directly with top brands via ShopMy’s mobile app, and generate commissionable links for their audience. To date, ShopMy creators have earned tens of millions in commissions.
ShopMy is committed to finding the strongest candidates who share their passion for delivering exceptional product solutions to elevated brands and creators.
About the role...
We are seeking a Senior Associate, Client Strategy to join our Brand Success team, where you will help manage and optimize our portfolio of brands on the platform. The retention of our brands is at the forefront of ShopMy's focus, and will play a crucial role in our growth, scale and success. The role enables our Client Strategy Managers to further elevate our brands' experience and success on the platform.
Responsibilities...
- Assist Client Strategy Managers in the day-to-day management of brand accounts, ensuring timely and accurate execution of deliverables.
- Maintain accurate CRM records (Hubspot).
- Attend external meetings with our brands to track and execute needs and associated action items.
- Lean into difficult client escalations, potentially pulling data or case studies to problem solve.
- Ad-hoc projects across the organization.
- Collaborate with other Associates / Senior Associates to ensure streamlined efficiency amongst the Brand Success department.
- Become a ShopMy Product expert quickly, and be prepared to take on clients of your own within ~6 months of joining the team.
Our non-negotiables…
- NYC Based Talent
- Bachelor’s Degree
- 3-5 years in account management or other client facing roles
- Expert in Google Suites, Zoom & Microsoft Office
- High level of organization with an eye for detail
- History of executing under strict deadlines with high level of urgency
- Team player with the ability to step up wherever needed
Additional skills and attributes we’re hoping to find…
- Remote startup experience
- Experience as Account Coordinator, Assistant or similar role is preferred
- Familiarity with Hubspot
- Knowledge of the creator economy and luxury fashion/beauty industries
In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations.
New York Pay Range
$70,000—$100,000 USD
ShopMy offers a bundle of benefits on top of being a great place to work.
Our teammates are provided benefits such as:
- Medical & Dental Coverage at 70%
- Equity in ShopMy
- Flexible PTO
- 14 weeks of parental leave
- Reimbursements up to $200/month to spend on teammate outings
- 401k program (3% automated contribution from ShopMy!)
- ClassPass Membership
- Company retreats
- Opportunity to monetize your influence- all employees build out a ShopMy page!
- Birthday PTO
What We Do
ShopMy is a premium, all-in-one, creator-centric ecosystem connecting top brands and influential creators. Our comprehensive solution streamlines partnerships with effortless seeding, affiliate, and paid—driven by direct communication and transparent analytics. Premium brands discover and access a curated creator network, while creators grow businesses and monetize content genuinely. ShopMy's intuitive, transparent, data-driven tools foster an authentic creator economy where both sides achieve measurable success
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