10 West Walnut Street
Pasadena, CA 91103
Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill + Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
The Senior Analyst, Menu Publishing manages menu content, working with the cross-functional team to maintain accuracy of menu items and descriptions across all menus/formats. This individual serves as the Publishing Team’s primary point of contact for questions regarding menu content and the associated assets belonging to those menus.
This individual is a subject-matter expert, managing the nuances of the menu development for our franchise system, and works directly with our franchise operators to make sure their specific menu needs are properly addressed.
Responsibilities:
- Serve as Publishing team’s primary point of contact for all menu content
- Manage menu changes and communicate required updates each menu cycle
- Review menu briefs and write programming instructions
- Manage programming partner; lead weekly meetings and confirm that menu programming has been implemented correctly based on menu adds/deletes/changes
- Manage deviations for franchise partners; maintain store profiles to ensure menus for each location reflect legally mandated disclaimers and other brand-approved deviations
- Lead cross-functional proofing process before order windows are opened for franchisees to price their menus; collect feedback from all stakeholders and obtain necessary approvals
- Create ordering guides that franchisees can use when configuring and pricing new menus
- Communicate upcoming order windows (and related campaign details) in all designated channels
- Track franchisee order statuses during windows; follow up as necessary to ensure our franchise marketing partners complete their orders on time
- Maintain copy deck of all menu items, descriptions, nutritional info, and other item specifics (gluten sensitive, spicy, with pork, etc.)
- Collect and share tracking with franchise operators; field requests for tracking and troubleshoot all delivery issues
- Maintain SharePoint site to ensure final menu files and related content is up to date and complete
- Manage special projects including non-traditional menus (i.e., airport locations)
- On-board new franchise partners/staff by training them on how to use our various menu platforms
- Collect and establish instructions for LTO’s (Limited Time Offers) to program MenuNet (Franchisee Menu Ordering System) order windows
- Base Salary $90k+
Skills & Requirements:
- High proficiency in Microsoft suite (Excel, Outlook, PowerPoint, SharePoint, Teams)
- Ability to learn new applications (i.e., various menu management systems)
- Strong writer and communicator
- Ability to collaborate in a team environment
- Excellent multi-tasker; ability to prioritize
- Excels at managing multiple timelines
- Extremely organized and proactive
Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
For information on how we collect and use your personal information, please visit our Applicant & Employee Privacy Notice.
Top Skills
What We Do
Founded in 2007, Dine Brands Global, Inc. (formerly DineEquity) passionately nurture and grow the world’s most beloved restaurant brands - Applebee's (established in 1980), IHOP (founded in 1958), and Fuzzy's Taco Shop (founded in 2003). With over 100 years of hospitality experience and expertise throughout 18 countries around the world, Dine Brands supports more than 3,400 restaurants, making it one of the largest full-service restaurant companies in the world.
Who are we?
We are innovators that embrace new ideas, authenticity, and collaboration to unite franchisees, brands, and team members to go further together. We value commitment and take personal accountability for our actions. We value openness, authenticity, and foster a collaborative, creative environment that believes we will go further when we Dine Together
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