Senior Analyst, GTM Revenue Tools

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit www.gong.io.

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We are seeking a Senior Analyst, GTM Revenue Tools to drive adoption, understanding, and utilization of our tool stack within our GTM team. This role will focus on overseeing and optimizing tools supporting sales and revenue operations across the teams supporting new customer acquisition. You will manage tool provisioning, troubleshooting, administration, and updates while driving adoption and analyzing effectiveness to enhance productivity and operational efficiency. The ideal candidate will be someone who is passionate about GTM tools and sales effectiveness, with a drive to ensure tools are utilized to their fullest potential to enhance team performance.

RESPONSIBILITIES

• Tool Management: Oversee all aspects of GTM tools (e.g., Gong, Gainsight, and others), focusing on those used by the new business team, including provisioning, updates, and day-to-day administration.
• Optimization & Analytics: Evaluate and recommend system improvements to enhance functionality and meet analytics needs.
• Subject Matter Expertise: Act as the primary advisor on GTM tools, providing best practices and strategic guidance to cross-functional partners.
• User Adoption: Collaborate with sales enablement and training teams to drive effective usage and adoption of tools across sales teams.
• Issue Resolution: Troubleshoot and resolve tool-related issues, delivering immediate solutions and implementing long-term enhancements.
• Performance Monitoring: Continuously assess tool effectiveness to ensure alignment with business objectives and operational requirements.

QUALIFICATIONS 

• 3+ years in sales or revenue operations, with hands-on experience managing sales enablement tools.
•  Demonstrated expertise in GTM tech stacks, including tools like Gong, Gainsight, Slack, and others.
• Strong problem-solving abilities and a proven track record of leveraging technology to improve sales processes.
• Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
• Adept at managing multiple priorities in a fast-paced, dynamic environment.
  
• Familiarity with SaaS business models and sales processes.
• Passionate about maintaining high-quality data and ensuring tools support robust data management practices.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $89,600 - $112,500 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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