Overview:
The Senior Analyst, Business Solutions plays a critical role in identifying, analyzing, and resolving complex business issues. They will leverage data-driven insights from issues reported internally to improve processes and drive strategic decisions. This position requires a strong analytical mindset, effective communication skills, and the ability to work collaboratively across departments. The Senior Analyst, Business Solutions will create more organization around clusters of issues, flag critical or urgent issues that have broader, distribution-wide impacts, and help increase the speed of resolution to the Sales team.
What you’d be doing:
- Analyze data to identify trends, patterns, and root causes of issues.
- Collaborate with cross-functional teams to understand business needs and challenges.
- Develop and propose solutions to address identified problems.
- Develop, track, and document a detailed project plan outlining tasks, timelines, and resources.
- Communicate issues identified, findings, and recommended solutions to internal stakeholders.
- Monitor the effectiveness of implemented solutions and suggest further improvements.
- Work to understand other departments' processes, utilizing problem-solving methodologies to propose solutions that align with organizational needs.
- Provide mentorship to analyst(s) to assist in team development.
- Act as the primary point of contact for the team in the Director’s absence.
- Regularly provide updates to leadership on status, trends, and escalations.
We’re looking for someone who has:
- Strong ability to analyze data, identify trends, and draw meaningful insights that support the development and refinement of business solutions
- A proactive approach to identifying operational challenges and suggesting practical, data-backed solutions
- Strong written and verbal communication skills, with the ability to clearly present data and insights to various stakeholders and leadership
- Ability to work effectively in a collaborative team environment, supporting cross-functional initiatives and providing assistance as needed
- Highly organized, with the ability to manage multiple tasks and priorities in a fast-paced environment
- 3-5 years of experience in an analytical or business operations role (preferably within insurance)
- Strong experience with project management principles and a desire to grow in this area
- Bachelor's degree
Highly preferred candidates also have:
- P&C license
- Understanding or experience with SageSure processes
About SageSure:
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.
We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry’s toughest challenges.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
What We Do
SageSure is an innovation-focused insurance and technology company specializing in underserved property markets. As the leading homeowners insurtech organization in the U.S. measured by premium and profitability, we offer more than 40 competitively priced insurance products on behalf of our carrier partners, serving 300,000+ policyholders. SageSure partners with a growing network of insurance agents and brokers in 14 coastal states.
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