Our Opportunity
Chewy is seeking an Accounts Receivable Sr Analyst to coordinate all aspects of the accounts receivable process, including managing customer invoicing, cash applications, collections, credit checks, and dispute resolution, all while ensuring timely and accurate cash flow by supervising and analyzing receivable balances and implementing strategies to optimize collection efforts! The ideal candidate is a team player with a strong understanding of AR processes, excellent analytical skills, and the willingness to be flexible in a fast-paced environment.
What You'll Do:
- Billing - Invoice generation and distribution - Supervise the creation and timely delivery of accurate invoices to customers for several business verticals
- Customer credit management - Establish and manage customer credit limits, review creditworthiness, and address potential credit risks.
- Collections process - Implement effective collection strategies to recover outstanding payments from customers, including contacting customers with overdue balances, negotiating payment plans, and escalating to collections agencies when necessary.
- Cash Application - Monitor incoming payments, apply them to customer accounts accurately, and reconcile cash receipts.
- Account analysis and reporting - Analyze accounts receivable aging reports to identify potential issues take corrective actions, and generate reports on key metrics like collection rates and outstanding balances for management review.
- Compliance management - Ensure adherence to company policies, accounting standards, and relevant regulations regarding accounts receivable.
- Deploy new verticals from design and test to implementation including the creation of SOPs and policies.
What You'll Need:
- Bachelor's degree in Accounting, Finance, Business, or a related field is preferred
- 5+ years of related experience
- Strong accounting knowledge thorough understanding of accounting principles, and ability to apply them to accounts receivable management.
- Ability to interpret financial data, analyze trends, and identify areas for improvement in accounts receivable performance.
- Excellent verbal and written communication skills to interact with customers, collections agencies, and internal stakeholders.
- Strong problem-solving skills, ability to effectively troubleshoot billing issues, resolve customer disputes, and address collection challenges.
- Proficiency in accounting software, ERP systems (Oracle a plus), and Microsoft Office Suite, particularly Excel.
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
