Senior Account Supervisor, Consumer

About The Role:

We are seeking a fearless Senior Account Supervisor to join our team. This role is responsible for managing account teams and client deliverables, mentoring, and developing junior staff, and playing an active role in agency-wide initiatives. This role is part of our Consumer practice; however, our ideal candidate is able to straddle consumer and corporate environments, delivering creative earned-led media strategies for leading global brands within a range of industries.

Responsibilities

• Collaborate with teams, provide strategic counsel and recommendations to our clients, and drive results inclusive of traditional and emerging public relations tactics.
• Demonstrate writing excellence when crafting internal and client correspondence.
• Initiate the new business process and play an active role in cross-practice and cross-office pitches.
• Lead financial management of accounts.
• Oversee financial and operational performance of multiple accounts simultaneously, ensuring quality work, and deadline and budget adherence.
• Oversee integrated communications programs for brands with a focus on earned media but also with understanding of influencer, digital and experiential tactics.
• Serve as daily client contact on multiple accounts simultaneously.
• Set and lead media relations course, including outreach plan creation, executive thought-leadership planning, materials drafting, event management, effective pitching, and training of spokespersons on speeches and presentations and growth of contact network.
• Supervise junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, and conducting their semi-annual reviews.
• Track deliverables against multiple media plans and organize the internal Zeno pitch team.

Qualifications

• Qualifications:
• 6-8 years of public relations agency experience and/or related fields including advertising, management consulting, media, or publishing.
• Bachelor’s degree in public relations, communications, or a related field.
• Experience working with clients in retail and/or grocery space.
• Experience with local-market marketing and executing on the local-level is a plus.
• Collaborative spirit with a results-driven attitude.
• Detail oriented with ability to stay “one step ahead.”
• Manage and inspire a team and make sound judgments.
• Record of responsible client-related finance management, including managing within client budgets.
• Experience managing multiple client contact points.
• Familiarity with best-practice communications tactics and PR tools.
• Make effective recommendations to executive-level clients and lead the execution of all client-related projects.
• Multi-task, delegate, and manage assignments while accurately evaluating the work of others.
• Passion for learning new businesses and taking on challenges.
• Proven success in building relationships with members of the media and driving results for clients.
• Think strategically, creatively, and holistically about client programs, fearless in presenting a point of view in brainstorms.

ABOUT US

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

ABOUT OUR BENEFITS 

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. 

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.