Senior Account Manager

Posted 4 Days Ago
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Melbourne, Victoria
Senior level
Agency • Marketing Tech
The Role
The Senior Account Manager will support the Group Account Director in managing client accounts, ensuring effective communication, project management, and client satisfaction across various campaigns and channels.
Summary Generated by Built In

About Ogilvy  

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.

We learn together, we create together, we win together.

And most importantly we have fun together.

About the Role

We’re looking for a Senior Account Manager who is inspired by creative opportunities and has the passion to help bring these opportunities to life for their clients. 

By joining our team, you’ll gain access to: 

  1. National/multi-national brands, with impressive creative opportunities
  2. Industry-leading minds across strategy, creative and account management 

The account is fast-paced, with each campaign extending across multiple channels and touchpoints, and the role is packed with growth opportunities for the successful applicant. Working on one of Australia’s most iconic and well-loved brands, you will be deeply immersed in the business and will support across a range of projects, from Brand and Strategy through to Digital and Social. 

What you'll do

  • Support the Group Account Director in daily tasks and interactions with the client 
  • Handle day-to-day administration of the account, including internal and client WIPs, workflow control, meetings, minutes, estimates, and records, under the direction of the Group Account Director
  • Manage appropriately and keep the team informed on work in progress, recognising issues early and preempting them
  • Develop a thorough understanding of the client’s brand and its competitive environment
  • Write briefs under the supervision of the Group Account Director
  • Work with internal stakeholders to get things done on time, on budget, and to the highest standard, including peers across various departments and disciplines 
  • Develop a strong partnership with the client and ensure they are kept in the loop with work in progress, providing excellent customer service in all client interactions

What you'll bring

  • Experience in Account Management within a creative agency 
  • Proven track record of both leading jobs and providing senior support across through-the-line campaigns and projects
  • Account Management knowledge and experience in digital, social and motion production is preferred
  • Experience in and passion for the fashion retail industry is preferred but not essential
  • Excellent written and verbal communication skills and strong presentation abilities, including effective influence/persuasion skills
  • Strong negotiation skills and the ability to demonstrate confidence in negotiating costs with suppliers, as well as selling creative work to the client
  • Strong attention to detail
  • Ability to relate well to a variety of people and build productive relationships while still introducing elements of fun and humour in the workplace
  • Ability to be a team player and bring a positive outlook to the table to help motivate and support other team members
  • Ability to handle difficult situations with diplomacy and tact
  • The ability to approach problem-solving in innovative ways to gain the best solution
  • Strong time management skills and ability to prioritise tasks effectively
  • Ability to judge and provide feedback on creative work

Why Ogilvy?

  • A hybrid working environment to make sure work is working for you.
  • A tailored personal development plan to help you identify and achieve your goals and a dedicated manager to support your career and personal development.
  • Additional time off includes your birthday, summer Fridays, and loyalty leave.
  • We offer discounted rates with health insurance and fitness providers so that you can feel your best.
  • Yoga, meditation, and well-being programs will also help keep your mind in shape.
  • Confidential counselling support if your personal or professional life throws you a curveball.
  • There are reward programs to acknowledge achievement and loyalty.
  • We’ll give you a bonus for bringing other talented people into the business.
  • Access to discounts and vouchers for big household name brands via our benefits platform, perkSPACE.

Recent Accolades

  • Cannes Lions 2024: Network of the Year
  • Clio Awards 2023/24: Network of the Year
  • Australian Business Awards 2024: Employer of Choice (6 years in a row)
  • D&AD 2024: Network of the Year
  • LIA 2023: Global Network of the Year
  • APAC Effies 2024: Agency of the Year 
  • APAC Effies 2023: Most Effective Australian Agency Network
  • AdWeek 2023: Global Agency of the Year
  • Campaign Asia 2022: Creative Agency of the Year  
  • Campaign Asia 2022: Digital Agency of the Year  
  • LIA 2022: AUNZ Regional Agency of the Year

"When people are having fun, they produce better work” – David Ogilvy, Founder.

Please note: All applicants must have valid Australian/New Zealand working rights.

Ogilvy is an inclusive opportunity employer and is committed to building a diverse and welcoming workplace. We encourage people of all backgrounds, orientations, identities and more to apply.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at [email protected]. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

Top Skills

Digital
Social Media
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The Company
HQ: New York, NY
11,000 Employees
Hybrid Workplace
Year Founded: 1948

What We Do

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. We build on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. We are proud to currently rank as the #1 global agency network for creative excellence and effectiveness by WARC, signifying our ability to deliver creative solutions that drive unreasonable impact for clients and communities. 

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