Senior Account Manager

Posted 6 Days Ago
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Melbourne, Victoria
Senior level
AdTech • Marketing Tech
The Role
The Senior Account Manager will oversee client relationships, manage campaigns across channels, and ensure project delivery from strategy to execution while fostering team collaboration and customer satisfaction.
Summary Generated by Built In

We are a team. We are accountable. We partner with our clients to deliver strategic creative we are proud of.

We learn together, we create together, we win together.

And most importantly we have fun together.

About the Role

We’re looking for a Senior Account Manager who is inspired by creative opportunities and has the passion to help bring these opportunities to life for their clients. 

By joining our team, you’ll gain access to: 

  1. National/multi-national brands, with impressive creative opportunities
  2. Industry-leading minds across strategy, creative and account management 

The account is fast-paced, with each campaign extending across multiple channels and touchpoints, and the role is packed with growth opportunities for the successful applicant. Working on one of Australia’s most iconic and well-loved brands, you will be deeply immersed in the business and will support across a range of projects, from Brand and Strategy through to Digital and Social. 

What you'll do

  • Support the Group Account Director in daily tasks and interactions with the client 
  • Handle day-to-day administration of the account, including internal and client WIPs, workflow control, meetings, minutes, estimates, and records, under the direction of the Group Account Director
  • Manage appropriately and keep the team informed on work in progress, recognising issues early and preempting them
  • Develop a thorough understanding of the client’s brand and its competitive environment
  • Write briefs under the supervision of the Group Account Director
  • Work with internal stakeholders to get things done on time, on budget, and to the highest standard, including peers across various departments and disciplines 
  • Develop a strong partnership with the client and ensure they are kept in the loop with work in progress, providing excellent customer service in all client interactions

What you'll bring

  • Experience in Account Management within a creative agency 
  • Proven track record of both leading jobs and providing senior support across through-the-line campaigns and projects
  • Account Management knowledge and experience in digital, social and motion production is preferred
  • Experience in and passion for the fashion retail industry is preferred but not essential
  • Excellent written and verbal communication skills and strong presentation abilities, including effective influence/persuasion skills
  • Strong negotiation skills and the ability to demonstrate confidence in negotiating costs with suppliers, as well as selling creative work to the client
  • Strong attention to detail
  • Ability to relate well to a variety of people and build productive relationships while still introducing elements of fun and humour in the workplace
  • Ability to be a team player and bring a positive outlook to the table to help motivate and support other team members
  • Ability to handle difficult situations with diplomacy and tact
  • The ability to approach problem-solving in innovative ways to gain the best solution
  • Strong time management skills and ability to prioritise tasks effectively
  • Ability to judge and provide feedback on creative work

Why Ogilvy?

  • A hybrid working environment to make sure work is working for you.
  • A tailored personal development plan to help you identify and achieve your goals and a dedicated manager to support your career and personal development.
  • Additional time off includes your birthday, summer Fridays, and loyalty leave.
  • We offer discounted rates with health insurance and fitness providers so that you can feel your best.
  • Yoga, meditation, and well-being programs will also help keep your mind in shape.
  • Confidential counselling support if your personal or professional life throws you a curveball.
  • There are reward programs to acknowledge achievement and loyalty.
  • We’ll give you a bonus for bringing other talented people into the business.
  • Access to discounts and vouchers for big household name brands via our benefits platform, perkSPACE.

Recent Accolades

  • Cannes Lions 2024: Network of the Year
  • Clio Awards 2023/24: Network of the Year
  • Australian Business Awards 2024: Employer of Choice (6 years in a row)
  • D&AD 2024: Network of the Year
  • LIA 2023: Global Network of the Year
  • APAC Effies 2024: Agency of the Year 
  • APAC Effies 2023: Most Effective Australian Agency Network
  • AdWeek 2023: Global Agency of the Year
  • Campaign Asia 2022: Creative Agency of the Year  
  • Campaign Asia 2022: Digital Agency of the Year  
  • LIA 2022: AUNZ Regional Agency of the Year

"When people are having fun, they produce better work” – David Ogilvy, Founder.

Please note: All applicants must have valid Australian/New Zealand working rights.

Ogilvy is an inclusive opportunity employer and is committed to building a diverse and welcoming workplace. We encourage people of all backgrounds, orientations, identities and more to apply.

Top Skills

Digital
Motion Production
Social
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The Company
Melbourne, Victoria
227 Employees
On-site Workplace
Year Founded: 1977

What We Do

Ogilvy is an award-winning creative company that inspires brands and people to impact the world. We’ve been harnessing the intersection of talent and capabilities to create iconic, culture-changing, value-driving ideas that drive impact for clients, since David Ogilvy founded the company in 1948.

Ogilvy’s innovative business model centres on 5 core disciplines – Advertising, Public Relations, Experience, Consulting, and Health. These capabilities are all housed under the Ogilvy name, enabling teams to deliver seamless intersection and best-in-class expertise to bring clients the best solutions for growth

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