Senior Account Manager (Enterprise)

Posted 9 Days Ago
Be an Early Applicant
London, Greater London, England
Senior level
Software
The Role
As a Senior Account Manager at Instabase, you will manage and grow relationships with enterprise customers, defining account and success plans, navigating complex organizations, identifying growth opportunities, leading escalations, and advocating for product improvements to maximize customer value and ensure renewals and expansions.
Summary Generated by Built In

At Instabase, we're passionate about democratizing access to cutting-edge AI innovation to enable any organization to solve previously unsolvable unstructured data problems in their industry.  With customers representing some of the largest and most complex organizations in the world, and investors like Greylock, Andreessen Horowitz, and Index Ventures, our market opportunity is near infinite.

Instabase offers a consumption-based pricing model where customers can pay only for what they use, aligning directly with the value our products deliver. It empowers our clients to explore our AI Hub platform features extensively, enabling them to uncover crucial business insights. This customer-centric model allows Instabase to glean insights from diverse use cases and behaviors, ensuring we deliver top-tier solutions that provide unmatched advantages for everyday business operations.

With offices in San Francisco, New York, London and Bengaluru, Instabase is a truly global company. We are people-first, and we've built a fearlessly experimental, endlessly curious, customer obsessed team who work together and help organizations around the world turn their unstructured data into insights instantly.

Our Enterprise Sales team is responsible for helping the biggest global enterprises push their pace of innovation by challenging ordinary thinking. This team is strategically expanding our client base in the Fortune 500 (> $ 1 billion in revenue) segment. We're continuing to build this team with individuals who operate with intentionality and can problem-solve the most critical parts of our customer's operations by harnessing the power of true invention.

As an Account Manager, you will be responsible for maintaining and growing our most strategic existing accounts. In this role, you will be focused on understanding the customer's business needs and challenges, with the goal of aligning the Instabase value proposition to these challenges. 

What you’ll do:

  • Align with the company's strategic objectives, handle and grow revenue at designated customer accounts.
  • Build pipeline, forecast business, lead the internal team, communicate key updates and competitive intelligence.
  • Build relationships at multiple levels – with executives, champions, and decision-makers, such as CIOs, IT executives, LOB executives, program managers, and other important partners.
  • Drive value-based growth within the account and lead complex, large-scale transactions.
  • Expand the Instabase footprint into new business units and use cases.
  • Exceed quarterly and annual activity, pipeline, and revenue targets
  • Coordinate and conduct quarterly business reviews with your customers to keep them apprised of the Instabase roadmap and how to gain the most ROI from their existing investment
  • Develop and deliver Account plans to address customer and prospect priorities and critical needs
  • Build a plan for success internally at Instabase and externally with your account

About you:

  • Minimum of 7+ years of software sales experience demonstrating increased responsibility and exceeding sales targets.
  • You have previously excelled in an early-stage company -- you know how to navigate and be successful with limited oversight.
  • Experience selling in a SaaS and consumption selling motion
  • Experience selling workflow automation and Artificial Intelligence solutions is a plus
  • Prior customer relationships with CIOs, program managers, and essential decision-makers at local accounts
  • Managing a small set of enterprise accounts rather than a broad territory
  • The ability to simplify a technical capability into a value-based benefit
  • Experience utilizing MEDDPICC or similar methodology to qualify sales opportunities properly

The OTE range is £ 215,000 to £ 245,000 plus equity and UK Benefits. 

#LI-Hybrid

Instabase is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

The Company
HQ: San Francisco, CA
300 Employees
On-site Workplace
Year Founded: 2015

What We Do

The Automation Platform for Unstructured Data

Instabase is democratizing access to deep learning to empower any organization to solve unstructured data problems with unprecedented accuracy. From understanding complex financial data for the world’s largest banks to transforming manual processes for insurers and federal agencies alike, automating unstructured data represents the largest opportunity for digital transformation in the enterprise.

With Instabase, our customers can automatically understand unstructured data with the latest deep learning technologies, rapidly build end-to-end workflows with pre-packaged solution blocks, and innovate at scale across their organization.

Why Work With Us

We are a remote first company where our people are at the core of our success. Our key priorities are employee wellbeing through comprehensive benefits, competitive compensation, and a commitment to diversity, equity and inclusion. We are constantly working to make sure that employees feel supported and empowered.

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