Security Operations Manager

About LINE MAN Wongnai

LINE MAN Wongnai is Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.

We are looking for an experienced in cybersecurity engineer, have a solid security principle, baseline, and expert in security concept. Working in a fast-paced environment, you will bring your expertise and skills to tackle the challenges that impact millions of people on our journey to become the No.1 food platform in Thailand.

What you'll do:

• Execute security operations tasks, including patch management, vulnerability management, and configuration management.
• Operate and maintain production information security systems.
• Develop and mentor a high-performing team of security professionals.
• Ensure proper security documentation and implement phishing tests.
• Monitor for emerging threats and advise stakeholders on actions.
• Oversee incident response planning and investigation of security breaches.
• Maintain technical reference libraries and develop training materials.
• Apply expertise to support troubleshooting, system recovery, and network configurations.
• Present analyses and briefings to management on new technological developments.
• Provide advice to troubleshoot complex problems, minimizing business interruptions.
• Support rapid response to catastrophic events such as virus infections or power outages.
• Develop and maintain a cybersecurity risk assessment and vulnerability/gap assessment program.
• Enforce standards for application security for development and production systems.
• Support daily incident identification, assessment, and response for managing SIEM systems.
• Develop and analyze integrated logs for forensic analysis and cyber event response.
• Maintain a data protection program and respond to security alerts.

What you need to succeed in this role:

• Bachelor's or Master's degree in Computer Engineering, MIS, IT, or a related field.
• Minimum 2 years in computer security and 5 years in IT infrastructure.
• Strong foundation in information security practices.
• Knowledge of security frameworks and standards (e.g., NIST-800, ISO 27001, PCI-DSS).
• Experience in system and application security management and control.
• Technical writing, documentation development, and process mapping skills.
• Professional certifications (e.g., CISSP, CISM, CISA, CRISC, Sec+, ISO 27001, AWS Certified Security).
• Ability to develop and execute security solutions.
• Systems thinking and strong problem-solving abilities.
• Experience in project teams as a security expert.
• Positive attitude, empathy, and excellent communication skills.
• Detail-oriented and able to work with minimal supervision.
• Excellent English communication skills (spoken and written).

It would be great if you have:

• Security audit and compliance certifications (e.g., CISSP, CISA, CRISC, CISM, CompTIA Security+, ISO/IEC 27001).
• Experience with security audits and compliance (e.g., PCI DSS, SOC2, SEC, PDPA, ISO/IEC 27001).
• Experience in managing security incidents and incident response.
• Understanding of modern IT infrastructure, cloud environments (AWS preferred), and Linux containers (Kubernetes).
• Familiarity with cloud and network security and emerging technologies.
• Familiarity with security governance tools and technologies.