Security Lab Administrator

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewOur customers are public safety agencies, governments and military organizations who use our mission critical communications systems. The Security Update Service (SUS) team, part of the Motorola Solutions Cybersecurity Services organization, protects mission critical systems by ensuring security updates are verified, tested, and installed.
Job Description

As the Security Lab Administrator, you will be responsible for maintaining various environments used for evaluating security updates on mission critical systems. The goal is to ensure the systems are protected from cyber threats. 

The Administrator is responsible for day to day operations including maintaining the lab infrastructure, coordinating with various product and development teams, and managing the lifecycle of the equipment from start to finish. The Administrator helps to develop and implement relevant policies and procedures to protect the security and privacy of information from intentional or unintentional damage. They assist in trouble-shooting technical issues and provide regular status updates of system security. 

Responsibilities/Expectations: 

• Maintain testing equipment used for evaluation including security related patches

• Be a technical and thought leader driving automation, analytics, and operational efficiencies 

• Promote innovation and forward thinking throughout the organization

• Rack new equipment and remove old equipment as needed

• Install, configure, and manage complex technologies to be used for testing purposes

• Work with development teams to install and configure beta software and solutions

• Establish connections with stakeholders and maintain positive relationships

• Able to be hands on with technical issues and work toward timely resolutions

• Adhere to Motorola policies and practices

• Track and manages assets used by multiple SUS related teams

• Ensure all operational documentation and procedures remain up to date and relevant

Desired Experience:

• Advanced knowledge of Microsoft and/or Linux based operating systems and internal functions

• Advanced knowledge of automation and/or configuration management technologies 

• Knowledge of automation solutions and cloud operations (e. g. AWS) experience

• Previous management and leadership experience

• ITIL Foundation Certification or Experienced with ITIL 

• Industry standard certifications for technologies and/or cybersecurity

• Experience with managing resources in a datacenter or extended environment

Qualifications:

• Demonstrated technical understanding of operating systems, application level support, virtualization technologies, and networking core concepts 

• Demonstrated advanced technical knowledge of modern network security, network hardware, protocols, and standards 

• Ability to diagnose and troubleshoot technical issues 

• In-depth familiarity with security policies based on industry standards and best practices

• Experience performing troubleshooting, break fix, or technical support on Windows or Linux operating systems 

• Ability to lead and communicate effectively within a team environment

• Must have strong organizational skills

• Ability to lift 50 pounds

Salary range for Illinois $100k-$120k.

Basic Requirements

Required Skills:

• High school diploma, Technical Certificate, or Bachelor's degree in Computer Science, Engineering, IT, or Technology.

• Advance experience with Operating Systems, Application level support, Virtualization Technologies, and Networking core concepts required.

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by our government customers.

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Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].