We’re obsessed with growth. From enabling companies to flourish, to helping careers bloom.
SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.
SupportNinja is a new kind of BPO. Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo. SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.
As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.
The SEO Analyst will be responsible for developing and implementing effective SEO strategies to improve online visibility and drive organic traffic.
What does a day in the life of an SEO Analyst look like?
- Develop and execute comprehensive SEO strategies to improve organic search rankings and drive traffic
- Conduct thorough keyword research and analysis to identify opportunities and optimize content
- Implement on-page SEO best practices, including optimizing meta tags, headers, URLs, and content
- Perform technical SEO audits and recommend solutions to improve website performance, crawlability, and indexing
- Collaborate with the content team to create and optimize high-quality, SEO-friendly content
- Develop and execute link-building strategies to improve domain authority and search engine rankings
- Monitor, analyze, and report on SEO performance using tools such as Google Analytics, Search Console, and other SEO tools
- Conduct competitive analysis to identify strengths, weaknesses, and opportunities in the market
- Keep abreast of the latest SEO trends, search engine algorithm updates, and industry best practices
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
- Collaborate with other departments as needed
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
- Perform other duties as assigned
What are the required qualifications of an SEO Analyst?
- Bachelor’s degree in Marketing, Business, Communications, or a related field or equivalent work experience ●
- At least a year of experience in SEO, digital marketing, or a related role
- Strong communication skills, both verbal and written
- Proficiency in SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, Moz, etc.
- Strong understanding of search engine algorithms and ranking factors
- Excellent analytical and problem-solving skills
- Ability to interpret and analyze complex data sets
- Experience with HTML, CSS, and JavaScript is a plus
- Ability to work independently and as part of a team
- Attention to detail and strong organizational skills
Ninja Perks and Benefits
*Full time employees
● Competitive compensation
● Adherence to government-mandated benefits
● Retirement Savings Program with Company Matching
● Life Insurance
● HMO on day 1
● Paid time off, birthday leave
● Bonus and incentive plans
● Opportunities for skills training and personal and professional development
● Employee Referral Program
● Beautiful office space (for onsite employees)
● Free lunch provided daily (for onsite employees)
Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready?
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
Top Skills
What We Do
SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.
Phone | Chat | Email | Lead Gen | Content Moderation | Tech Support | Much More
