Manager, Sales Development Representatives

Posted 3 Days Ago
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New York, NY
Mid level
Fintech • Machine Learning • Mobile • Security • Software • Analytics • Data Privacy
We unite everyday people to unlock their financial progress.
The Role
As the SDR Manager at Chime, you will lead and develop a team of Sales Development Representatives to generate new leads and drive pipeline growth. Your responsibilities include mentoring the team, optimizing sales processes, and collaborating with marketing and sales to align strategies for maximum effectiveness.
Summary Generated by Built In

At Chime, we're passionate about creating products that help people Unlock Financial ProgressTM. We’re a financial technology company, not a bank*, founded on the idea that basic banking should be helpful, transparent, and fair.

At Chime Enterprise, we extend this mission to the workplace. We partner with forward-thinking employers across the U.S. to provide them with proven solutions to drive engagement, productivity, and organizational success within their teams. Our enterprise suite of products helps employers support their employees at any point in their financial journeys, creating a more financially healthy and engaged workforce, empowering them to own the long-term value of their work and achieve their financial goals. 

We are a dynamic team of innovators driven by our mission. Joining Chime Enterprise means being part of a fast-moving startup culture within the larger organization at Chime, offering room for bold experimentation, big decisions, and exciting growth opportunities. We’re revolutionizing the future of work and unlocking potential for both employers and employees alike—want to join us?

About the role 

As our SDR Manager, you’ll help lead and develop a high-performing team of Sales Development Representatives. You’ll empower your team to generate new leads, nurture prospects, and drive pipeline growth, so our sales team can close more deals and expand our reach. If you love coaching people, optimizing sales processes, and driving results, this role is for you!

The base salary offered for this role and level of experience will begin at $118,650 and up to $148,400. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

  • Lead and mentor a team of SDRs to consistently hit lead generation and pipeline targets.
  • Develop and refine sales strategies to improve the quality and quantity of outbound efforts.
  • Track performance using key metrics (activity levels, response rates, lead quality) and coach SDRs on improving their outreach.
  • Collaborate with the marketing and sales teams to align messaging and strategy for maximum pipeline growth.
  • Optimize SDR processes, from prospecting to lead handoff, ensuring efficiency and consistency.
  • Set clear individual and team goals while fostering a positive, results-driven culture.
  • Identify trends from outreach efforts and refine the target customer profiles and messaging to drive success.

To thrive in this role, you have         

  • 3-5 years of experience in a sales development or business development role, with at least 2 years in a management capacity.
  • Experience using CRM tools like Salesforce, HubSpot, or similar to track team performance and sales pipelines.
  • A proven ability to coach, train, and motivate a team to exceed targets.
  • Familiarity with sales engagement platforms like Outreach or Apollo.
  • Strong data-driven decision-making skills to analyze performance and optimize strategy.
  • Experience working cross-functionally with marketing and sales to drive aligned initiatives.
  • A collaborative and adaptable mindset, thriving in fast-paced environments.

A little about Chime

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
  • 🫂 1% of your time off to support local community organizations of your choice
  • 🧠 Mental health support with therapy and coaching through Modern Health
  • 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
  • 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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What the Team is Saying

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The Company
HQ: San Francisco, CA
1,336 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

Chime was created because we believe everyone can unlock financial progress, and we want to develop solutions and services to empower people to succeed. The premise upon which we started Chime is simple: basic banking services should be helpful, transparent, and easy. Our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

By designing a member-centric banking app with easy-to-understand financial tools, we’re creating a more competitive market with options for everyday Americans. We offer access to accounts with no overdraft fees, provide members the chance to receive their pay up to 2 days early* with direct deposit, help them build credit history, and build financial literacy to hit their goals—among many other things.

Since 2012, we’ve grown our team to more than 1500 Chimers across 3 offices. But more than that, we’ve expanded the products and services we offer to our members based on member feedback. And in doing so, we’ve disrupted the banking industry and changed the conversation for everyday people about money on a national level.

Chime is a financial technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

*Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

Why Work With Us

Working at Chime means keeping our values in mind, putting our members first, and striving for long-term growth and success. To that end, we’re building an inclusive workplace where all perspectives and experiences are welcome on our team and creating an environment where every Chimer can thrive.

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Chime Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer a thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote.

Typical time on-site: 2 days a week
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HQSan Francisco, CA
Company Office Image
Chicago, IL
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