Scrum Master

Securing the Future with AvePoint

AvePoint is a global leader in data management and governance, trusted by over 21,000 customers worldwide to enhance their digital workplaces across Microsoft, Google, Salesforce, and other collaboration platforms. Our global channel partner program includes more than 3,500 managed service providers, value-added resellers, and systems integrators, with our solutions featured in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.

At AvePoint, we are dedicated to investing in our people. Our culture, driven by agility, passion, and teamwork, empowers you to shape your career, make a significant impact, and take ownership of your future. Discover how you can unleash your potential with us!

About the role:

As a Scrum Master, you will guide and support an agile team in effectively adopting and implementing the Scrum framework. Your role involves coaching the team, managing project scope and timelines, and facilitating key Scrum ceremonies such as sprints, retrospectives, and daily stand-ups. You will ensure the team has a clear understanding of user stories and acceptance criteria, and you will act as a servant leader, fostering self-organization and continuous improvement.

Key responsibilities: 

• Team Coaching
  • Responsible for managing scope and timeline of projects
  • Coordinate sprints, retrospective meetings and daily stand‐ups
  • Ensure squad members have accurate understanding on user stories and acceptance criteria
  • Act as a servant leader fostering self‐organization, promote continuous improvement as a core value, inspiring the team to strive for excellence
  • Resolve conflicts and remove obstacles that occur
  • Help teams implement changes effectively
  • Provide guidance to team members in Agile practices

• Project Delivery
  • Lead solutioning effort and help define end‐to‐end solutions to meet the desired business objectives
  • Work with product owners to handle backlogs and new requests
  • Elicit and manage the stakeholder’s business requirements and translate them into detailed requirements documents, including user stories, use cases, acceptance criteria, and functional specifications
  • Collaborate with Quality Engineer to develop test plans and review of test cases to ensure comprehensive test coverage based on the business requirements
  • Understand, manage and mitigate risks to project delivery, data security, and cybersecurity posture

The ideal candidate has:

• Familiarity with software development•
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP etc.)
• Strong experience in managing business, IT and senior stakeholders;
• Ability to solve complex problems and resolve conflicts;
• Sound understanding of the technical aspects of Systems integration in an environment with diverse technologies;
• In‐depth understanding of business analysis principles and methodologies, and technological systems
• Self‐driven, creative and team‐oriented person with good interpersonal and communication skills;
• Strong organizational and leadership skills and ability to influence to gain consensus from multiple stakeholders when required;
• Working experience in using project management software to track, monitor, and reporting of project progress and producing reports;
• Proven record in managing external contractors and monitoring and reporting progress;
• Preferably more than 3 years of relevant experience as a Scrum Master;
• Scrum master certification will be an added advantage

AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities.