SASMO Technical Support
Position Summary
DarkStar Intelligence is seeking a SASMO Technical Support Specialist to join our team and provide exceptional support for mission-critical operations.
Location: Fort Meade, MD
Schedule (FT/PT): Full-Time
Travel Required: 20%
Shift: Day
Remote Type: No Remote
Security Clearance: Current TS/SCI
Polygraph: Full Scope Poly (CI/CCA accepted)
Primary Duties & Responsibilities
- Serve as the steward for all items located on the SASMO Confluence page, ensuring proper creation, maintenance, and updates of E-Campus tests and student evaluations.
- Develop and maintain lesson classifications and descriptions, and conduct thorough assessments of curriculum gaps by comparing FVEY courseware with NOFORN courseware.
- Create and implement student evaluation metrics using analysis tools to provide comprehensive feedback on course curriculum and identify potential issues. Present findings and recommendations to leadership through detailed briefs.
- Collaborate with course Non-Commissioned Officers in Charge (NCOICs) to ensure all updates are properly processed and reviewed through evaluation channels before implementation.
- Assist the Special Training Element (STE) with Mobile Training Team (MTT) scheduling and ensure all updates are uploaded to the Confluence page.
- Manage JIRA tickets and represent MTT offerings effectively in coordination with STE.
- Maintain proficiency in the use of JIRA and Confluence to streamline processes and ensure accuracy.
Minimum Qualifications
- Current TS/SCI.
- Full Scope Poly (Counterintelligence (CI) or CCA Polygraphs are acceptable).
- A minimum of three (3) years of experience in database management.
Desired (but not required): Experience as an instructor in the relevant technical skill area.
Salary Range
Contact [email protected] for information regarding the salary range for this proposal effort.
What We Do
DarkStar Intelligence is a Service Disabled Veteran-Owned Small Business that offers advanced intelligence-based solutions to clients in the private and public sector. Our capabilities and personnel provide unique advantages to our customers.
