SAP Support Specialist

About Us:
Founded in 1995, ADLINK is one of the world’s leading-edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies.
It's a great time to join ADLINK as we are growing! When you join ADLINK, you won’t just be joining any organization, you’ll be joining a group of industry experts leading and pioneering technology in embedded computing solutions for Robotics, Autonomous vehicles, Private 5G, and Artificial Intelligence Technologies among others. Visit us at www.adlinktech.com to find out more about what we do and the impact we are creating!

Job Summary:
We're seeking a highly skilled and experienced SAP Support Specialist to join our growing team. The successful candidate will be responsible for driving SAP implementation projects and day-to-day support, ensuring timely delivery, and maintaining the highest levels of client satisfaction.
Key Responsibilities:

• Provide day-to-day support and maintenance for SAP ERP, mainly focusing on SD module, including incident resolution, user support, and system enhancements. Cowork with the HQ ERP team for support related to the other modules.
• Support ongoing projects and initiatives, conduct system testing, integration testing, and user acceptance testing for SAP SD configurations and enhancements.
• Assist in the implementation of SAP system upgrades, patches, and enhancements; develop and maintain documentation related to SAP SD processes, configurations, and user guides

Requirements:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5 years or more of experience in SAP support, with a focus on the SD module, preferably with exposure to S/4HANA.
• Strong understanding of SAP SD processes and system operations, and knowledge of additional SAP modules is a plus. Experience with SAP integration with other modules (e.g., MM, FI/CO) is desirable.
• Basic proficiency in ABAP coding is a plus.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Effective communication skills with the ability to interact professionally with stakeholders at all levels.
• Proven ability to work independently and as part of a team in a dynamic and fast-paced environment.
• Salary Range: $120,000 to $140,000 based on the individual's skills, qualifications, experience, job grade, and geographic location

Benefits We Offer:

• Medical, Dental, and Vision Insurance.
• Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance.
• 401(K) Retirement plan with matching contributions.
• Flexible spending plans for health care, dependent care, and commuter benefits.
• Employee Assistance Program and Travel Assistance.
• Competitive Vacation and Sick Leave.
• Paid holidays 
• Float holidays.
• Paid community volunteer time.
• Discounts are available for participating travel, groceries, retail, and other providers via ADP LifeMart.
• EV charging is available at our San Jose facility.

Physical Demands and Work Environment (The physical demands and work environment characteristics described here are representative of those that must be met by the individual to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions):

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and do things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment. 
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
•  The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
• The noise level in the work environment is usually quiet to moderate.

This job description is not intended to be all-inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an EEO employer.