Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.
You provide software and application expertise and analysis to support implementation of the strategy and the solution.
How you will contribute
You will provide expert consultation for a specific software or application, leading on issues and resolutions, optimizing service delivery to meet business demands and the service operations strategy. To excel in this role, you will recommend steps to optimize investments and benefits and to mitigate risks for a specific application. In addition, you will identify suppliers, evaluate them, on-board new vendors, and oversee them, work with project resources to provide design collateral and to configure software components that are aligned with security policy and governance, ensure adherence configuration standards and processes, and share your knowledge of the technology with relevant stakeholders.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Working with multiple vendors and encouraging collaboration for a specific software or application
- Working on complex projects
- Stakeholder management and influencing skills
- Service delivery, support and excellence
- Project management
- Working in a global IT function with regional or global responsibilities in an environment similar to Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT International Library
- Working with internal and external teams and leading when necessary
An Analyst, Software and Applications, will perform a dual role. They will have a specialization that links to the governance and will be linked to key aspects i.e. BI, HANA, Rev-Trac, Archiving, Optimization, Solution Manager. On the project delivery side, you will also assist on major projects to provide addition Basis support. The team will also be responsible for optimizing the environment and ensuring that we use the right tools i.e. single sign on. The optimization specialization will be to make sure that we get the most out of our environment both at a performance and cost perspective.
Job Description
You will play a critical role in the implementation of major projects in the SAP landscapes.
- Create and execute ramp down/up plans, technical health check plans
- Develop technical plans for the Core non-production builds, refreshes and cutovers
- Execute overall release plan and management of project defects
- Ensure partners are engaged and managing the expectations and deliverables
- Review hardware requirements for the implementation of projects with the Global SAP Capacity Lead
- Coordinate/execute with SAP on Max Attention service for project delivery
- Review and validation of installations, migrations, upgrades of operating systems, databases and SAP environments
- Technical analysis to understand the implications of SAP notes and involve the necessary teams to understand impact
- Technical analysis of the project changes against the productions SAP environment
- Validate the backup restore, high availability, database of rollback scenarios
- Perform system installations, upgrades and patching of SAP systems including ECC, BW, APO, EWM and other relevant systems
- Review and troubleshoot technical challenges as part of the technical upgrades
- Monitor system performance, analyze system logs and implement performance tuning measures to optimize system response times
- Collaborate with cross-functional teams and stakeholders to design and configure the SAP system landscape, including system architecture, system profiles, transport management and system monitoring
- SAP and/or AWS/MicroSoft Azure certification is a plus
More about this role
- Bachelor's degree or equivalent in computer science, information systems, or a related field
- Minimum of 7-10 years of experience for SAP support work including enhancements and projects
- Must be able to work in a multicultural global environment
- Proven experience of SAP Basis admin, system installs, upgrades and support of SAP systems in Azure with MSSQL & AWS with HANA
No Relocation support available
Business Unit Summary
Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as Lacta, Field and Terrabusi among others. We are known for our resilience and good humor and live our purpose with passion and commitment.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Temporary (Fixed Term)
Software & Applications
Technology & Digital
Top Skills
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.
Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.
Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.
Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:
• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
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Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time