Description
Role: Sr. Salesforce Business Analyst
Experience: 8 to 10 Years
Education: Graduate: B.Tech/B.E. (Computers, Electronics, and Telecommunication); PG: M.Sc. (Computers); M.Tech: Any Specialization, MCA: Computers
Location: Pune.
COMPANY PROFILE:
SPAR Solutions (based out of Atlanta, USA, and Pune, India) is an employee-friendly place full of confident, result-oriented people with high energy levels and uncompromising work ethics. Compensation (match or exceed industry benchmarks) is driven by merit and performance; there is no limit to professional growth.
At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great customer and Employee experiences. We're growing our practice and becoming a key go-to partner for Salesforce.com for complex solutions, with a focus on Healthcare, Service Cloud/FSL and CPQ solutions.
Our projects involve delivering solutions across the complete suite of Salesforce.com clouds: Sales & Service Cloud, CPQ, Field Service Lightning, Communities, Marketing Cloud integrations, Force.com apps, Tableau and a lot more. It's an exciting place to be, with amazing team members and clients to work with and strong growth potential!
If you believe that values like consultative, detail-oriented, quick learner, team player, high performance, creativity, and fun are your calling, you would be a great fit on our team.
Contact Details:
Talent Acquisition Team
HRM | HR Department/SPAR Solutions
Address: SPAR Solutions India Pvt. Ltd., Pune IT Park,
B-503, Bhau Patil Marg, 34 Aundh Road, Bopodi, Pune.
Maharashtra, India. Pin Code: 411020.
Website: sparsolutions.com
LinkedIn: https://www.linkedin.com/company/spar-solutions-llc
Twitter: https://twitter.com/sparsolutions
FB: https://www.facebook.com/SPARsolutions
Requirements
- Lead Discovery sessions with clients to understand Business Requirements.
- Participate in design sessions with consultants and developers to clarify user needs and suggest user-friendly options.
- Analyze requirements and write appropriate user stories.
- Create supporting documentation for requirements.
- Develop knowledge of Business Processes across industry verticals and solutions.
- Understand and apply principles that enhance user experiences on applications.
- Create test plans and test cases, conduct testing to verify the completeness of developed solutions.
- Work on projects that span multiple technologies.
- Handle support requests with a high level of responsiveness to clients.
- Create training documentation and conduct user training sessions.
Required:
- At least 8 to 10 years of experience as a Business Analyst of CRM, ERP or other applications.
- Exposure to agile methodologies and scrum practices.
- Excellent verbal and written communication skills.
- Be able to work independently with direction from project and engagement managers and consultants.
- Reasonable understanding of the Salesforce product suite preferred.
- Salesforce Administrator certification preferred.
- Excellent written & verbal communication skills in English.
- Be able to join immediately.
Desired:
- BA certification like CBAP, Salesforce BA, or something similar.
- Hands-on on JIRA or other tracking tools.
- Healthcare Domain experience.
Top Skills
What We Do
Founded in 2003, SPAR Solutions is a global consulting firm partnering with SMB to Fortune 5 companies.
Headquartered in Atlanta, Georgia, with a delivery center in Pune, India, SPAR caters to clients across the U.S, Europe, Middle East, Asia, and Australia.
We work across industries with expertise in Financial Services & Insurance, Payors & Providers, Manufacturing, Telecommunications, High-Tech, Life Sciences & Laboratories, Medical Devices, Energy & Solar, Logistics, and Retail.
Our practice areas include CRM consulting, Digital First Engagement, custom application development services and our newly launched AI/ML practice in partnership with organizations like Salesforce, Verint, and Vonage.
We create tailored digital solutions relying on our tenured experts who first engage in understanding your business’s strategic objectives. Our mission is to bring together technologies, people and processes in a collaborative environment in order to become trusted partners to our clients by helping them achieve their business goals.
Our team comprises adept developers, analysts and consultants with expertise in a broad spectrum of technologies. We opt for agile methodology and iteration based phased approaches to help us deliver aligned, transparent, scalable and robust services that are focused on customer experience.
Visit - https://sparsolutions.com/ to know more.
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