Salesforce Business Analyst

Posted 5 Days Ago
Be an Early Applicant
Hyderabad, Telangana
Mid level
Industrial • Manufacturing
The Role
The Salesforce Business Analyst will analyze business processes, gather requirements, and design Salesforce solutions. Responsibilities include project management, documenting processes, and collaborating with stakeholders to optimize Salesforce systems and ensure alignment with business operations.
Summary Generated by Built In

We are seeking to hire an experienced Salesforce Business Analyst to join our company! As a Salesforce Business Analyst, you would analyze business processes, gather requirements, design and configure Salesforce solutions, and manage projects.

‍You will also be required to work closely with business stakeholders and other members of the team. You would also be expected to have knowledge about integrating salesforce solutions with other enterprise cloud technology systems and meet other business requirements.

Roles and Responsibilities

  • ‍Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions.
  • Create configurable solutions that comprise workflows, reports, custom objects, and validation rules.
  • Manage various salesforce projects, including gathering information, planning, and executing projects.
  • Formulate and maintain salesforce solution documentation. (e.g., process flows, data models, and technical specifications)
  • Works with the design team to ensure that the most significant business operations are addressed.
  • Educates and promotes CRM standard procedures to guarantee that the solutions produced are highest in class for the business's overall strategy and ethos.
  • Create a requirements management strategy for the project, which describes, the process for elicitation, documentation standards, and formats.
  • Familiarity with the backlog grooming process, attributes, review, and approval process.
  • Plan and monitor scope by ensuring that needs are within the SOW's scope and communicating any variances for inclusion in the change control process.
  • Assist the product owner in defining value and priority and selecting scope for upcoming releases and sprints by facilitating the continuing backlog grooming process.
  • Maintain a functional grasp of the business requirements and project solutions.

Requirements and Skills

  • Excellent knowledge of and shown proven expertise with Sales Cloud, Service Cloud, Experience Cloud, and Salesforce CPQ.
  • Knowledge of development tools and processes that will aid in formulating use cases and designing project requirements.
  • Ability to apply critical thinking, analytical, and problem-solving skills in a fast-paced atmosphere while managing various requests is needed.
  • Collaborate with cross-functional teams to build sustainable applications.
  • An analytical problem solver who knows and employs all declarative automation and Salesforce ecosystem features.
  • Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers.
  • Bachelor's degree in business administration, computer science, management information systems, or a closely related discipline is required.
  • Ability to grasp the requirements of clients from diverse sectors and translate/present those demands into a compelling vision and roadmap for our clients.
  • Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence.
  • Salesforce implementation experience across the whole Software Development Lifecycle (SDLC)

Top Skills

Salesforce
The Company
Wilmington, DE
5,522 Employees
On-site Workplace
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents.
Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.

For additional information about Solenis, please visit www.solenis.com or follow us on social media

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