Do you consider yourself more of a problem solver than a Salesforce Administrator? We’re looking for someone who isn’t afraid to reach past the boundaries of the standard Salesforce Admin role, using their intelligence to bring solutions in all aspects of the organization; from scoping and future-proofing design to gathering requirements from our team, and building tools to automate redundant tasks.
This role is an on-site, in-office position based in the Orlando area near International Drive, just minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are "Planning to Relocate" or your application may be automatically rejected due to distance.
About Us:
Recently voted Inc Magazine 2023 Best Places to Work, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. We have offices in Miami and Orlando, growing rapidly, with clients all over the United States. Our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more.
Primary Job Responsibilities:
- Manage day-to-day Salesforce platform operations, including user account maintenance, data integrity, and security settings.
- Design, build, and maintain custom objects, fields, page layouts, workflows, validation rules, and process automation.
- Perform regular system updates, patches, and maintenance to ensure optimal system performance and uptime.
- Build and maintain customized reports and dashboards to support sales leadership and operational decision-making.
- Integrate Salesforce with third-party tools and systems to streamline workflows and enhance productivity.
- Serve as the first point of contact for user support, troubleshooting issues, and providing timely resolutions.
Qualifications:
- Proven experience as a Salesforce Administrator, with a minimum of 5+ years of experience in Salesforce administration.
- 3 years minimum hands-on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
- Strong expertise in declarative tools such as Flows and Validation Rules.
- Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
- Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users
- Salesforce Certified Administrator (Preferred)
Benefits:
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Comprehensive Medical, Dental, and Vision Plans
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401k with up to 4% Company Match
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Flexible Open Paid Time Off (PTO) Policy
Our Mission:
To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.
Our Core Values:
Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.
Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.
Catch Up - We are high performers and love a fast-paced environment.
Believe in the Genie - We are passionate about where we are going as a team and we show we care.
Class shines - We are articulate professionals who carry ourselves well and speak with purpose.
Top Skills
What We Do
At Biller Genie, we are a team of dreamers on a mission to provide an automated, cloud-based accounts receivable platform that seamlessly integrates existing business processes for small and mid-sized businesses.
Our cloud-based solution automates your accounts receivable from bill presentment, follow up, collection, and reconciliation - without changing your current process.
- No new software to learn
- Integrates with your accounting software
- Keep your existing payment processor
The Genie integrates with your favorite accounting software, such as QuickBooks, Xero, or AccountingSuite. Our average subscriber gets paid 15 faster, reduces their overdue invoices by 40%, and save 10-20 hours of administrative work per week.
