Search the 4 jobs at Biller Genie

The Sales Development Representative at Biller Genie will engage with new subscribers for account setup without cold calling, establish lasting customer relationships, assist clients via various communication methods, drive subscription growth, and mentor team members to enhance productivity.

The Technical Support Specialist at Biller Genie will manage customer inquiries through calls and chats, assess needs, and channel them to the right support teams while maintaining high customer satisfaction.

The Customer Success Specialist will engage with Biller Genie subscriber accounts through various communication channels, providing support, training, and promoting product adoption. Responsibilities include troubleshooting issues, creating support documentation, and assisting with customer inquiries while fostering a positive experience to reduce account churn.

The Director of Software Operations will lead and manage the Salesforce software development life cycle, ensuring alignment with organizational objectives. Responsibilities include optimizing processes, mentoring team members, overseeing software operations, collaborating on project goals, ensuring best practices, and maintaining documentation standards.