The Role
The Inside Salesperson is responsible for assisting outside sales reps, managing customer relationships, processing parts and service orders, and ensuring effective communication with service technicians and customers. A focus on excellent customer service and multitasking is essential.
Summary Generated by Built In
Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of inside salesperson in our Las Vegas location. Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries. We are growing quickly and are looking for someone motivated to grow with us!
Parts Sales Qualifications:
- Be able to communicate effectively with other employees and customers over the phone, through email and in-person.
- Be self-driven through the pursuit of producing positive results.
- Possess exceptional customer service skills.
- Be highly attentive to detail with a strong sense of urgency and the ability to multitask.
- Bilingual English/Spanish
Parts Sales Responsibilities:
- Responsible for assisting outside sales representatives in nurturing customer relationships and ensuring a high level of customer service.
- Responsible for helping coordinate service jobs with outside sales representatives, customers, and service technicians to ensure all service orders are handled expeditiously.
- Responsible for parts and service order processing:
- Accurate, and up to date knowledge of the part systems for all manufacturers represented by the dealership (i.e., understands all the features and benefits of all parts sold).
- Able to determine pricing and discounts for all parts according to the company standards.
- Understands and employs good selling techniques, including conveying a professional and positive manner over the phone.
- Knowledgeable about the computer systems used by parts department.
- Acts as a facilitator for service technicians in finding and sourcing the parts that they need.
- Remains aware of all order statuses, keeping customers aware of any issues or the time frame in which the order will be fulfilled.
- Finds solutions for any issues that may arise within the department.
- Follows all policies and procedures as specified in the company handbook and as directed by the location manager.
- Maintains high employee morale.
- Attains short- and long-term objectives with good management/planning.
Parts Sales Compensation:
- Pay based on experience
- Full benefits include 401K, PTO, health, vision, dental, and life insurance.
The Company
What We Do
Kimball Equipment Company
