About the Company
Relay Network, one of the fastest growing and most highly decorated technology companies, is a mobile engagement automation company that enables businesses to deliver individualized solutions that simplify and improve the customer experience. Relay gives enterprise businesses the power to design, orchestrate, and automate customer engagement so they can scale their customer support efforts to meet rising customer expectations for easy, personalized service.
Located in the greater Philadelphia area, Relay Network is ranked one of the Top Work Places by The Philadelphia Inquirer and puts energy into building dynamic, harmonious teams. Relay doesn’t look for people who simply fit in, we look for individuals who continuously shape who we are.
Duties & Responsibilities
- Work with Sales Executives to drive pipeline through personalized outreach to multiple stakeholders
- Prospect into strategic business accounts via cold/warm call, email, and social strategies
- Achieve monthly quotas for activity and performance metrics
- Develop industry-specific expertise to take a consultative approach when communicating with Senior Level executives
- Receive mentorship from Senior Associates, Managers, and Directors
- Partner closely with Marketing to qualify Marketing Qualified Leads (MQLs)
- Leverage internal marketing materials to engage target executives and organizations
- Partner closely with Sales Executives to research prospects, schedule discovery calls, and build our Sales Pipeline
- Strategically plan account penetration for key verticals
- Leverage sales enablement tools and manage engagement with target prospects (Salesforce, SalesLoft, ZoomInfo, LinkedIn Sales Navigator, etc.)
- Develop deep understanding of target personas and their needs
- Maintain up to date information on industry trends and the competitive landscape
Indicators of Success
The ideal candidate will be a tenacious individual who embraces the start-up mentality and the agile work atmosphere of a growth-oriented organization. Ultimate success will be measured by delivering on commitments, exceeding goals, and achieving both with integrity and respect for co-workers. In addition, the candidate will have:
- Excellent written, verbal and listening skills
- A customer-first approach to engagement
- A self-starter mentality
Relevant Experience
- 1+ years of experience in sales, preferable SaaS
- Interest in pursuing a career in sales
- Consistent track record of overachieving
- Experience in using SF.com, LinkedIn Sales Navigator, Salesloft, ZoomInfo and other prospecting tools
- Empathetic listener and persuasive communicator
- Competitive, resilient, and highly motivated
- A great attitude and love for teamwork
- Bachelor’s degree required
Top Skills
What We Do
We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.
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