Sales Training Manager, Screening Inside Sales

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At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Sales Training Manager, Screening Inside Sales position is responsible for the commercial training needs relevant to the inside sales organization, which includes product and clinical knowledge, virtual selling skills, new-to-role onboarding, and on-going continued education programs in support of first line leaders and front line sellers within the inside sales organization.  These training programs which are focused on screening product training for all on market products as well as evolving pipeline products, will be varied by departmental objectives and will extend to relevant professional development programs.  This position will collaborate cross-functionally with commercial performance and training team members, inside sales leadership, screening marketing teams, and customer service.

Essential Duties

Include, but are not limited to, the following:

• Collaborate and align all relevant training with senior leadership.
• Develop and support components of the sales training program related to the promotion of the Exact Sciences Screening products for both newly hired and experienced commercial team members within the inside sales organization.
• Organize, design, and facilitate learning assets to ensure the inside sales team is fully knowledgeable in the key focus areas for Exact Sciences; including, but not limited to, product knowledge, customer knowledge, key clinical data, selling environment information, and general market understanding.
• Collaborate with cross-functional business partners to develop and deliver learning opportunities for all departments within the organization that require assistance to attain learning objectives.
• Update, maintain, and deliver new hire training, as well as address the ongoing learning and development needs for the commercial screening organzation.
• Partner with marketing, medical affairs, and sales leadership to develop interactive and impactful workshops at sales meetings of all scale (local, regional, national).  
• Conduct ongoing assessments of potential learning gaps through collaboration with peers, sales leadership, medical affairs, marketing, and other partners to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies.
• Utilize the learning management system (LMS) to organize new hire and ongoing training initiatives, leverage its capabilities to identify leaning gaps and improvements in the learning process.
• Serve as the bridge between marketing and sales to translate and communicate brand strategies to sales personnel through multiple training mediums.
• Update job knowledge and stay current on trends through activities; including, but not limited to, participation in educational opportunities, read professional publications, maintain personal networks, and participate in professional organizations.
• Apply strong project management skills to aid in the organization, planning, implementation, and execution of learning initiatives.
• Apply strong communication, presentation, and facilitation skills.
• Self-starter with results orientation.
• Ability to manage multiple priorities based on changing business needs.
• Ability to tailor training and presentation contents based on the audience.
• Ability to be perceived as a leader without having direct authority.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 60% of a typical working day.
• Ability to travel 33% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications

• Bachelor’s Degree in business administration, marketing, sales, or field as outlined in the essential duties.
• 5+ years of sales or commercial experience.
• 2+ years of experience working in a pharmaceutical, medical device, or diagnostics environment.
• Demonstrated ability to successfully work cross-functionally with other departments and key stakeholders.
• Demonstrated understanding of molecular diagnostics and cancer screening tools.
• Demonstrated ability to distill high-level scientific information into easily understood concepts for an audience with diverse educational backgrounds and experience.
• Demonstrated strong understanding of adult learning principles and ability apply those principles in a medical environment.
• Proficient in Microsoft Office Word, PowerPoint, Excel, and Outlook.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• 1+ year of training, sales management, or specialty/health systems sales experience.
• Experience in project management and developing and delivering effective presentations.
• Product Launch or experience selling multiple products in a portfolio.
• Relevant certifications related to sales training, oncology, or diagnostics.
• Experience working in a diagnostic sales role responsible for the representation of leadership in a dedicated region.

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Salary Range:

$109,000.00 - $174,000.00

The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible, and is eligible to be considered for company stock at hire and on an annual basis.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Any applicant or employee may request to view applicable portions of the company’s affirmative action program.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.