Sales Training and Logistics Specialist

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence. 

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Position Overview:

The Sales Training and Logistics Specialist will oversee and manage the end-to-end technology and logistics for the Sales Force Development department. This role will ensure seamless execution of all training workshops, from roster management and material ordering to pre- and post-workshop surveys. The ideal candidate will be responsible for data tracking, reporting, and administering the Learning Management System (LMS). Additionally, this role will maintain and manage the internal department intranet pages, providing timely updates and ensuring ease of access to training resources.

Key Responsibilities:

Workshop Management:

• Oversee all logistical aspects of sales training workshops, including:
  • Roster management and participant tracking.
  • Coordination and ordering of training materials.
  • Administration of pre- and post-workshop surveys.
  • Ensuring smooth workshop execution through technology setup and troubleshooting.

Data Management, Tracking & Reporting:

• Monitor and track training attendance, participation, and completion.
• Provide regular reporting on training program effectiveness, including analysis of survey feedback, training outcomes, and key performance metrics.
• Identify trends and provide insights to enhance future training programs.

Learning Management System (LMS) Administration:

• Manage the LMS (Cornerstone or equivalent), including course uploads, user enrollment, troubleshooting, and performance tracking.
• Maintain accurate records of course completion and certification tracking for all sales personnel.
• Coordinate with the LMS vendor to resolve any issues and ensure system upgrades are implemented seamlessly.

Technology Management:

• Serve as the primary point of contact for all technology-related aspects of sales training, including CRM (Microsoft Dynamics or equivalent), Poll Everywhere, and other digital tools.
• Provide technical support during training sessions, ensuring all platforms and tools function properly.
• Continuously explore and recommend new technologies that could improve the effectiveness of sales training.

Internal Intranet Page Management:

• Manage and update the internal department’s intranet pages with the latest training materials, resources, and announcements.
• Ensure that all content is accurate, easily accessible, and aligned with the overall objectives of the sales training program.

Collaboration & Communication:

• Work closely with the Sales Force Development team, as well as other departments, to ensure that training initiatives align with business goals.
• Act as a liaison between the sales team and technology vendors, ensuring smooth communication and implementation of training tools.

Preferred Qualifications:

• 1-2 years of experience in a training or technology management role, preferably in sales training or learning and development.
• Strong project management skills.
• Experience with LMS administration (Cornerstone preferred).
• Proficient in Microsoft Dynamics or similar CRM platforms preferred.
• Experience with interactive tools like Poll Everywhere a plus.
• Demonstrated ability to manage workshops and handle all aspects of logistics and technology.
• Proven track record in data analysis, tracking, and reporting of training outcomes.
• Excellent organizational skills, with the ability to handle multiple projects simultaneously.
• Strong interpersonal and communication skills to work effectively with internal teams and external vendors.
• Knowledge of intranet content management and best practices.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation?  Do you thrive in a supportive and client focused work environment?  Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization?  When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $60,000 to $70,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.   

Department Sales

Required Experience: 1-2 years of relevant experienceRequired Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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