Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
We have an exciting new opportunity for a Sales Team Lead to lead a newly formed team of Small Business Specialists who support our Small Business (SMB) customers in the Asia region.
Our SMB team helps our customers get the most out of Xero for their businesses. They’re instrumental in driving successful sales conversions, smooth customer onboarding, boosting product adoption, and ensuring our users feel confident and empowered to make the most of Xero’s features.
As the Sales Team Lead, you’ll lead an engaged, motivated team and oversee day-to-day operations. With a human-first approach and a sharp commercial mindset, you’ll inspire your team to deliver exceptional customer experiences and results.
What you'll do
- Lead the team by driving performance, creating a positive culture, and fostering an inspiring work environment
- Spend time coaching the team on best practices to effectively sell Xero to small businesses and grow our users
- Monitor team progress, provide feedback, troubleshooting and ensure everyone follows best practices for repeatable success
- Get hands-on in sales execution and relationship management with a focus on creating long-term customer value in our Asia region
- Manage sales planning, forecasting, and execution to build healthy sales processes and pipelines
- Ensure proper CRM practices with clean data on leads, opportunities, and customer interactions
- Collaborate with your manager and global teams to roll out global initiatives while adapting to regional needs
- Handle customer escalations and work with the team on solutions
- Contribute to and help shape the go-to-market strategy for Asia
- Build effective relationships and collaborate and influence teams and individuals that support the Sales team
- Represent Xero at events to build brand awareness and generate leads for the team
- Work closely with the Head of Sales for Asia to support and execute initiatives.
What you'll bring with you
- Prior experience in a Team Lead role with a successful track record in driving results and managing a team
- Coaching and mentoring skills
- Successful track record of planning and rolling out go-to-market strategies
- Problem solving skills and confident in making decisions with a balance of data, judgement and consideration of team input
- Good emotional intelligence to support and motivate your team
- Team player who can build relationships, influence and collaborate cross-functionally
- Adaptable mindset and experience working in a dynamic environment
- Excellent communication and presentation skills
- Market knowledge in SaaS and experience in high-growth environments in Asia (plus).
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, life insurance, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with weekly fitness and yoga classes, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Top Skills
What We Do
Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.
Why Work With Us
Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.
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Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.