We are looking for a Sales Support Specialist to join our Sales team. In this role, you would provide administrative support to the sales team. You would report to one of the Directors within sales. We would love to speak with you if have previous experience in Excel & sales administration / support.
About You – experience, education, skills, and accomplishments
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2+ years of experience in sales administration / sales support / similar roles
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Bachelor’s degree or equivalent work experience
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Proficient level of Excel
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Proficient level of English language
It would be great if you also have...
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Experience with Salesforce or similar CRM
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Previous experience within Academia & Government space
What will you be doing in this role?
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Provide professional support to sellers and sales opportunities.
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Manage and update customer databases and sales records.
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Handle customer inquiries and direct them to the appropriate sales representative.
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Support the sales team with administrative tasks such as detailed data analysis and report generation.
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Ensure timely and accurate processing of sales orders and documentation.
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Manage complex requests from customers or from sellers on behalf of customers.
About the Team
The team supports the sales team by managing administrative tasks, supporting sellers and managers, providing help with sales opportunities, and coordinating with other departments to ensure smooth sales operations. Plays a crucial role in enhancing customer satisfaction by providing timely and efficient support throughout the sales process.
Hours of Work
This is a permanent full-time position. The working hours would be EMEA working hours (10 am to 6 pm Serbian time, in order to align with US time zones).
This is a hybrid position; you will be expected to work from our Belgrade office 3 days every other week.
#LI-Hybrid
We Offer:
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Holidays: 25 days paid leave per annum
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Private Health Insurance
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Paid Lunch
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Yearly Bonus
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Yearly Merit Plan
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My Learning Platform
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Fit Pass
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Life Insurance
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Accident Insurance
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Company bicycles for rent free of charge
Only shortlisted candidates will be contacted.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Top Skills
What We Do
Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
