Sales Support Associate
Other World Computing, Inc. (OWC) is committed to innovation and delivering the finest computing solutions to businesses and creative professionals.
As a Sales Support Associate reporting to the Sales Operations Manager, you will play a pivotal role in supporting the sales team and ensuring the smooth operation of our sales processes.
Are you ready to help organizations solve their hardest challenges through the power of OWC?
If so, we’d love to hear from you!
What Will You be Doing?
- Coordinate and execute sales activities, including preparation of sales quotes/orders, returns, credits.
- Provide primary support to basic Partner Portal customers.
- Assist with maintenance of accurate sales records.
- Support the Sales Operations Manager and team in creating and implementing sales strategies and initiatives.
- Assist in training new sales team members on sales processes, tools, and systems, as needed.
- Assist with maintenance of internal tools and documentation.
- Stay up to date on industry trends, market developments, and competitor activities.
- Other tasks as assigned by management.
What You Bring with You?
- Proficient in IT software systems (e.g.Salesforce, Excel, PowerPoint, Adobe) and willing to learn new skills.
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively.
- Exceptional attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
- Proactive and self-motivated with a strong sense of ownership and accountability.
- Ability to balance customer service goals with business demands.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- At least one years’ experience in a sales support or administrative role, preferred.
Compensation Structure for the Position
The compensation package for this role is 45-50K USD per year and will be determined based on your experience, skills, and performance.
Our People Are the Most Important Asset
A career with OWC is out of this world and will provide you with all the opportunities and benefits that can only come from working with a proven industry leader that is committed to innovation and delivering the finest computing solutions.
- Competitive pay, that is based on the work that you do here at OWC and not based on a previous role.
- A generous number of vacation/sick/personal days every year, including birthday time off!
- Comprehensive health, vision, dental and wellness benefits.
- 401K
- Life Insurance
- Disability Insurance
- Accident Insurance
- Critical Illness Insurance
- Tuition and Loan Assistance
- Join a company that is a leader in sustainability and offers the flexibility of onsite, remote or hybrid roles.
- At OWC there are ongoing opportunities to learn, develop new skills and support your personal growth.
Different people approach challenges differently. The most successful teams are the most diverse teams, and we pride ourselves on providing a culture that is committed to diversity, equity, and inclusion.
We look forward to hearing from you, learning more about your successes and sharing more on the ‘Other Worldly’ innovation here at OWC.
Candidate Acknowledgment Statement:
I acknowledge that as a candidate applying for a position at Other World Computing, I agree to participate in an assessment as part of the hiring process. These assessments are designed to evaluate my skills, abilities, and fit for the role I am applying for. I understand that the information gathered through these assessments will be kept confidential and used solely for making hiring decisions. I agree to participate in the assessment program administered by Other World Computing.
Top Skills
What We Do
Other World Computing (OWC) has been providing quality hardware products and support to the computer industry since 1988 and features one of the largest online catalogs of computer, iPod®, iPhone®, and iPad™ enhancement products through its e-commerce portal www.macsales.com. As an Apple Certified Developer, OWC also provides extensive US based technical support for Macintosh users around the world as well as Internet access via www.fastermac.net and www.owc.net
OWC’s recent industry awards and recognition include: Crain’s Chicago Business 2009 & 2011 “Fast 50” List of 50 Fastest Growing Companies in the Chicago Area; Inc. 5,000 “Fastest Growing Privately Owned Companies in America” list honoree 2007-2010; Reseller Ratings Elite Member 2009 & 2010; and the Better Business Bureau Top Rating of A+ 2010-2011.
In March 2010, OWC’s corporate campus was designated as LEED Platinum by the Green Building Certification Institute for obtaining the highest achievable LEED (Leadership in Energy and Environmental Design) Program level, which began in 1998. Out of more than 14,000 LEED projects engaged worldwide since the program's inception, OWC is one of less than three hundred to achieve the Platinum standard. In September 2010, OWC’s headquarters earned the U.S. Environmental Protection Agency (EPA) ENERGY STAR rating for building operations that perform in the top 25 percent of similar facilities nationwide for energy efficiency.
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