Sales Specialist, Ophthalmic Systems

Sales function and key factors:

• Ensure that Achievement in sale target of each component, product push in area and Goal in each fiscal year
• Ensure that profitability within the given territory follow the policy and compliance
• Visit existing and prospective customers regularly to cover the area
• Coordinate and recheck tender or bidding processes (Documents) with Sale Admin, Application and manager to succeed the project
• Demonstrate excellent communication and negotiation skills with customers and sharing to team and supervisor
• Always collect information and use the data to explore possibilities for market improvement, market expansion, and access to more customer needs.
• Always work closely with each other sale representative and support team to improve competition
• Has a duty to create an environment of working in a team for the benefit of the happiness between customers and people working together.
• Always to development on selling Skill, Communication Skill, Positive Attitude or personal behavior for enhancement customer value and team achievement
• Concentrate for alignment with ZEISS agenda 2025 and ZEISS agenda announcement in the future
• To liaise effectively with team members and support staff for demonstrations, trainings, seminars and workshop
• Provide good of service to customer by protectional skill
• Recognize clients‘ feedback on product’s satisfaction; solve the problem, provide after sales service for individual in order to build confidence and satisfaction to the customers as well as establish a good relationship between the company and clients
• Good manage for hygiene on CRM and always update SAP Fiori any time.
• Follow up collection and coordinate with finance and customer
• Good Time management to support ZEISS business, customer needs and following on duty of sale representative

Application function:

• Provide application support for OPT -Equipment, Microscope, Biometry, CDM, and related products of OPT group in the defined territory)
• Product Operation management by application, presentation, demonstration, and training to customer
• To have a good knowledge of the medical products and to keep abreast in related technology advances
• To have involve to addressing problem equipment and co-ordinate with service and application teams till finish of problem
• Always to visit customer for give support some basic maintenance such as clean up the lens, recheck all connecting of cable, UPS, ext and inform to engineer if found some critical issue
• Any other duties as assigned by the management

Support for supervisor:

• Ensure that Understand and responsible for the duties and professions of medical device sales representatives
• Always provide sale report, sales forecast or follow supervisor to guide for addressing Critical Issue

Ensure that not have customer complaining on behavior or not responsibility of sale representative of ZEISS

Data Protection, PDPA

• Ensure all related with PDPA is completed

Others

• Projects (TH, Regional and HQ)

Education / Professional Certification

• Degree in Business, Marketing, or any related fields

Experience

• A Minimum of 5 years’ experience in Ophthalmic or related medical devices industry  
• Experience in sales and technical sales
• Good knowledge on HRIS (Workday, SAP SuccessFactors)
• Knowledge of and ability to a PDPA knowledge is a plus

Knowledge / Skills / Other characteristics

• Excellent interpersonal and communications skills
• Excellent communication and negotiation skills with customers
• Dynamic and result oriented personality with good business acumen
• Willing to travel
• Good command of spoken and written English

Your ZEISS Recruiting Team:

Surakit Singkaew