Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Scope of Responsibilities
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Plans, schedules, and makes calls to designated customers, mainly Dermatologists and Aestheticians, to inform about new and existing aesthetic products and explain characteristics and clinical studies conducted
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Makes review and analysis of post-call reports in line with meeting set objectives per target customer
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Ensures call coverage, call concentration and call reach are achieved as per the standards set by the company
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Visits Ax clinics and chain accounts to check product movement and ensures adequate stock levels are maintained
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Prepares for monthly business review meetings, analyzes sales data and monitors and records sales performance
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Conducts one-on-one product presentations to doctors, and probes for customer needs which can be satisfied by the company
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Conducts consistent clinical facilitation to target Doctors to address queries supported by the Regulatory Affairs Manager or Aesthetics Medical Consultant
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Uses and implements tactical action plans to contribute to achievement of agreed territory sales objectives
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Assists Sales and Marketing Manager in the planning and implementation of sales and marketing strategies and activities
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Provides and accounts for product samples for dermatologists (and other customers) according to company and regulatory standards.
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Receives feedback and comments on products from dermatologists (and other customers) and forwards appropriate information to his/her Management
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Works with management, other company sales representatives, Sales Service and Marketing to keep account activity and literature up to date
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Develops and maintains relationships with chain clinics and dispensing clinic accounts by tracking stock and contract compliance
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Maintains proper doctor data base with correct classification, calls and other sales data with ongoing update in computer database
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Regularly follows up injectors and clinic orders and inventory and analyzes their business
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Investigates and resolves customer problems with deliveries and other concerns.
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Attends and assists in GAIN Inject workshops, conventions, and other meetings and facilitate GAIN Business
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Prepares and submits weekly/monthly reports showing call performance, sales, implemented activities and competitive activities
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Submits accurate reports and expenses on time
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Attends to and accomplishes any other task that is assigned by Sales and Marketing Manager on a per need basis
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Adheres to all company policies, procedures, and business ethics codes.
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Responsible in complying with the Company’s Safety & Health, Environment Sustainability (HSE) policies and programs
Requirement :
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Minimum two (2) years work experience gained in a pharmaceutical/aesthetics industry
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Proficiency with MS Office in an NT/Windows environment and familiar with sales tracking and reporting software
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Ability to make written or oral presentations effectively and respond to common inquiries or complaints from customers, regulatory agencies or members of the business community
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Ability to read, analyze and interpret common scientific and technical information
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Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
What We Do
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology.
We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.